Erika Marroquin
E-Commerce & Operations Support Specialist
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About
I am detailed oriented with experience in administrative support, customer communication & e-commerce operations. I have a strong background in managing customer inquiries. In recent years, I have worked as an online reseller and have provided prompt and professional customer service through online platforms. I am an efficient and accurate typist which allows me to respond quickly. I am very comfortable working independently in a remote environment.
Experience
Remote customer service & administrative support experience. Fast and accurate typing. Experience with high volume chat and email communication. Skilled in handling customer inquiries and resolving any issues efficiently.
Education
Experienced in administrative, accounting and customer service roles. Strong skills in data entry and remote platform use. Self-trained in e-commerce systems & independent remote work.
