Kenntrel Boyd

Dedicated and versatile professional with a strong background in team leadership, operational management, community service. I just graduated with my MBA with a concentration in Human Resources, bringing a proactive approach to staff coordination, customer service and organizational development. Recognized for exceptional communication skills, leadership, and commitment to safety and efficiency.

Grad Assistant & Manager of Student Workers at Southern University Student Union (2024-2025)

• Oversaw student workers, managed operational tasks, and contributed to event planning within the university.
• Supervised student employees, monitored schedules, and managed overtime.
• Ensured accurate transactions and maintained security by managing access to key areas.
• Collaborated with university staff and vendors to enhance student union services.
• Contributed to planning and executing campus events, improving student engagement.

Human Resources Department Intern at Total Community Action, Inc. (2022-2025)

• Assisted with employee onboarding, personnel file management, and HR documentation
• Supported recruitment efforts by reviewing applications and scheduling interviews
• Maintained confidential employee records and ensured accurate data entry
• Helped coordinate staff training sessions and employee communications
• Provided administrative support for HR operations and daily office tasks
• Assisted employees with basic HR-related questions and paperwork

Manager at Jaguar Lanes (2023-2024)

Managed daily operations, staff scheduling, and customer relations at a busy entertainment venue.

• Monitored employee schedules and managed overtime to optimize staffing.
• Ensured transaction accuracy and resolved customer complaints efficiently.
• Supervised student workers, maintaining a safe and productive environment.
• Assisted in event planning and vendor communication to improve venue operations.

Resident Assistant (RA) at Southern University (2022-2025)

• Managed a residence hall community of residents, fostering a safe and inclusive living environment
• Planned and executed educational and social programs to promote student engagement
• Enforced university policies and addressed conflicts through mediation and problem-solving
• Provided peer support and guidance on academic, personal, and campus resources
• Responded to emergency situations and completed incident reports accurately and promptly
• Collaborated with housing staff to improve resident satisfaction and community standards
• Conducted regular room inspections and ensured compliance with safety regulations
• Developed strong leadership, communication, and crisis management skills

High School Diploma – Warren Easton Senior High School (2015-2019)

Bachelor of Business Management Administration in Business Management Administration – Southern University A&M College (2019-2024)

MBA in Human Resources – Southern University A&M College (2024-2025)