Kim Jackson
Healthcare Professional and Patient Advocate
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About
Compassionate Healthcare Professional and Patient Advocate with 35+ years of experience supporting older adults and vulnerable populations across home health, hospice, assisted living, skilled nursing, rehabilitation, and community-based settings. Proven ability to build trusting relationships, coordinate care, educate patients and families, and collaborate with interdisciplinary teams to improve outcomes. Skilled in healthcare navigation, patient engagement, resource coordination, and documentation, with a strong commitment to helping individuals overcome barriers and achieve greater independence, wellness, and quality of life.
Experienced in independent, community-based healthcare settings requiring self-direction, virtual communication, documentation, scheduling, and coordination across multiple providers and stakeholders.
Experience
Unit Coordinator / Advocate / Prison Ministry Team Leader - Discipleship Unlimited - Gatesville, TX
(2013)
Volunteer from 2013–Present | Staff Member from March 2024–Present
- Advocacy and mentoring for incarcerated/formerly incarcerated women.
- Coordinating programs and volunteers; connecting participants with housing, employment, education, and community resources.
- Collaborating with prison and community personnel; maintaining records; leading bi-weekly classes and events.
Physical Therapist Assistant - Tex-Med Home Health; Bluebonnet Health Services; Senior Care of Hewitt; Regent Care of Woodway; Wesley Woods Care Center; Killeen ISD; Robinson ISD
(1988 - 2023)
Home Health, Assisted Living, Skilled Nursing, Long-Term Care, Schools
- Patient and family education; scheduling, care coordination; caseload management; documentation; barrier resolution, community resources
- Fall prevention, wellness education, advocacy, and compassionate communication.
Physical Therapist Assistant - Hillcrest Home Care & Hospice - Waco, TX
(1994 - 2001)
Focused on home health, hospice, care transitions, end-of-life support, and interdisciplinary care.
Physical Therapist Assistant - Associated Healthfocus / Rehability - Waco, TX
(1988 - 1994)
Provided therapy in skilled nursing, outpatient rehab, pediatric care, school districts, and rural hospital settings.
Education
Associate of Science - Physical Therapy - McLennan Community College, Waco, Texas
