Kimberly Joson

Healthcare Operations professional with 10+ years of experience across military medicine, hospice administration, RCFE leadership, and healthcare support operations. Former U.S.

Navy Hospital

Corpsman with strong background in EMR systems, compliance, workflow optimization, clinical documentation, care coordination, and administrative leadership. Experienced in remote communication, digital reporting, interdisciplinary coordination, and healthcare systems support. Seeking remote healthcare operations, clinical systems, implementation, or analyst opportunities with long-term growth into healthcare technology and informatics.

Administrative Assistant Manager - Stars and Stripes Protective Services

(2022-01 - 2025-01)

• Manage administrative operations, scheduling, reporting, and compliance support.
• Coordinate internal communication and maintain documentation accuracy.
• Demonstrate reliability while balancing ongoing education, family responsibilities, and administrative operations.

Healthcare Administrator - Poway Residential Care Facility

(2020-01 - 2022-01)

• Oversaw daily RCFE operations and ensured Title 22 regulatory compliance.
• Supervised caregivers, managed care plans, and coordinated with families and providers.
• Maintained audit-ready resident documentation, reporting, and compliance records.
• Managed scheduling, operational workflows, and administrative coordination.

Healthcare Administrator - Tender Touch Hospice / Hearten Hospice

(2019-01 - 2021-01)

• Coordinated hospice intake, charting, scheduling, and interdisciplinary communication.
• Maintained HIPAA-compliant EMR documentation and reporting processes.
• Supported patient care coordination and remote family communication.
• Reviewed and maintained physician orders, nursing documentation, and care plans.

Hospital Corpsman (HM) | Clinical Supervisor - United States Navy

(2013-01 - 2018-01)

• Served as clinic supervisor leading sailors and civilian personnel in clinical operations.
• Developed and delivered training programs and competency standards.
• Led workflow improvement initiative that increased satisfaction metrics to 99%.
• Managed EMR documentation, reporting, patient communication, and administrative workflows.
• Supported operations across GI, General Surgery, Women's Health, and outpatient clinical environments.

Bachelor of Science - Healthcare Management - South University (2023-01)

Associate of Science - Medical Specialties - California College San Diego