Kristy Dharamdass
EXECUTIVE / DIRECTOR OF DIGITAL CLINICAL OPERATIONS
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About
Forward-thinking, tech-enabled Registered Nurse and Executive Clinical Operations Leader with 15+ years of continuous success engineering scalable systems transformation across highly regulated healthcare vectors. Exceptional command over digital health orchestration, remote patient monitoring ecosystems, and data-driven care navigation frameworks. Proven record optimizing cross-functional workforce pipelines, automating asynchronous clinical workflows, and spearheading bulletproof compliance protocols to maximize patient safety and operational metrics in virtual-first configurations.
Experience
Team Manager – Hospice Operations - VITAS Healthcare
(2025-11)
- Distributed Team Command: Lead high-performance, cross-functional clinical teams utilizing asynchronous task tracking tools to coordinate complex virtual and on-site end-of-life care ecosystems.
- Digital Quality Auditing: Oversaw automated medical record validation pipelines ensuring 100% compliance with CMS regulatory rubrics and data architecture accuracy guidelines.
- Remote Stakeholder Alignment: Engineered telephonic crisis intervention and care triage maps, substantially improving long-term remote family satisfaction parameters.
Director of Home Health & Health and Wellness - Abbey Delray South
(2024-09 - 2025-10)
- Tech-Enabled Care Scaling: Directed care workflows for dementia-focused and aging-in-place operations, utilizing data analytics to model staffing ratios dynamically against fluctuating resident acuity layers.
- Workflow Modernization: Pioneered digital health management systems that minimized clinical error vectors, boosting overall staff retention by automating administrative paperwork.
- Asynchronous Tele-Advocacy: Spearheaded comprehensive cloud-based communication loops to maintain continuous, verified care visibility for external patient sponsors and families.
- Infection Surveillance Oversight: Applied data analytics alongside CDC stewardship and clinical guidelines to optimize tracking, reporting, and transitions-of-care clinical documentation across aging-in-place populations.
Director of Nursing – Operations Turnaround - West Delray Nursing & Rehabilitation Center
(2024-03 - 2024-09)
- High-Risk Crisis Management: Assumed prompt executive control of underperforming nursing frameworks during a critical federal oversight window, rapidly resetting quality performance baselines.
- Data Governance & Stewardship Implementation: Restructured internal compliance frameworks, applying rigid data tracking tools that elevated audit safety metrics and patient satisfaction loops; successfully integrated CDC Antibiotic Stewardship and Infection Prevention frameworks to align multi-disciplinary nursing workflows with CMS standards.
Clinical & Administrative Operations Project Lead - Healthcare District of Palm Beach County
(2023-06 - 2024-07)
- Operational Systems Design: Engineered comprehensive audit matrices across clinical workflows, staff scheduling arrays, and documentation paths serving vulnerable regional demographics.
- Interoperable Continuity: Collaborated closely with frontline personnel and county tech structures to realign patient transport pipelines, significantly minimizing data handoff friction.
Assistant Director of Nursing / RN Nurse Manager - MorseLife
(2017-04 - 2025-10)
- Regulatory Risk Mitigation: Oversaw daily operations, incident management pathways, and continuous clinical staff readiness initiatives across a high-acuity medical ecosystem.
- Consulting Agile Flex: Successfully retained as an agile PRN advisor during the 2023–2024 window to sustain organizational memory and provide remote administrative backup through leadership transitions.
Education
Bachelor of Science in Nursing (BSN) - Western Governors University
Associate of Science in Nursing (ASN) - Sigma College
Licensed Practical Nurse Diploma - MedVance Institute
