Kyle Jordan
Director of Strategic Operations
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About
Strategic operator and cross-functional orchestrator with 10+ years leading complex, high-stakes initiatives across IT, finance transformation, product-adjacent analytics, and enterprise operations. Expert at building operating models, defining metrics, synthesizing ambiguous inputs, and aligning senior stakeholders around strategy, tradeoffs, and execution. Known for rapidly learning new technologies, designing scalable systems, and driving measurable business impact in ambiguous, fast-moving environments.
Passionate about improving access, outcomes, and operational excellence in mission-driven organizations.
Experience
Finance Transformation Lead, IT Digital Program Office at Raytheon Technologies (RTX) (2023-01 – Present)
Serve as the operational and technical leader for enterprise financial operations, architecting data pipelines, metrics, and automations that improve decision-making and streamline value streams.
- Designed a 10-year technical debt forecast modeling asset growth, cost trajectories, and risk exposure; informed enterprise investment strategy and enabled a proposal eliminating ~15,000 labor hours.
- Built SAP-integrated pipelines using DVW Analytics + Alteryx, automating asset identification and data gathering to remediate a $20M depreciation risk and successfully capitalize $17M.
- Developed dashboards visualizing procurement lifecycle performance from budget planning through invoicing, enabling leaders to prioritize funding and manage budget impacts.
- Applied structured experimentation (CORE methodology) to validate pre/post improvements in cost, cycle time, and operational efficiency.
- Lead business analytics for a high-profile munitions acceleration initiative, analyzing DD250 workflows to improve revenue predictability and throughput.
Capture Engagement Lead at Raytheon Technologies (RTX) (2021-01 – 2023-12)
Founded and scaled a new organizational function supporting multi-billion-dollar competitive captures; built the operating model, processes, best practices, and standard work for the team.
- Founded and scaled a new organizational function supporting multi-billion-dollar competitive captures; built the operating model, processes, best practices, and standard work for the team.
- Created the team's metrics architecture, defining objectives, deriving KPIs, and designing the data capture mechanisms and tooling required to measure performance.
- Led development of a new MS Dynamics CRM module and SharePoint automations to scale engagement capacity and generate actionable operational insights.
- Facilitated strategy sessions across IT, cybersecurity, engineering, and proposal teams, aligning stakeholders on priorities, tradeoffs, and execution plans.
- Strengthened IT readiness for major captures by standardizing deliverables, improving workflows, and enabling consistent, scalable support.
Program Engagement Lead, RMS Business at Raytheon Technologies (RTX) (2017-01 – 2021-12)
Participated in ~70 proposals, serving as the IT labor estimation expert; developed new estimation methodologies that improved accuracy and reduced risk.
- Participated in ~70 proposals, serving as the IT labor estimation expert; developed new estimation methodologies that improved accuracy and reduced risk.
- Authored cybersecurity technical volume content for high-stakes competitive captures including OMFV and NGI.
- Directed deployments of classified program work environments ranging from $100K research setups to $10M+ infrastructures supporting 100+ engineers with CI/CD and DevOps stacks.
- Acted as the connective tissue between IT, engineering, cybersecurity, and program management, ensuring alignment, clarity, and secure delivery.
Stretch Assignment: Classified Cloud Architecture Lead at Raytheon Technologies (RTX) (2022-01 – 2023-12)
Led development of classified cloud capabilities, collaborating with SMEs to define architectures, use cases, and integration pathways for cloud-enabled development workflows.
- Led development of classified cloud capabilities, collaborating with SMEs to define architectures, use cases, and integration pathways for cloud-enabled development workflows.
- Modeled 10-year cost comparisons between cloud and on-prem architectures, including overhead allocations (labor, electricity, facilities).
- Applied the Bass diffusion model to forecast cloud adoption and long-term cost impacts, informing strategic investment decisions.
Leadership Development Program at Raytheon Technologies (RTX) (2015-01 – 2017-12)
Rotations in IT strategy, project management, and program engagement.
- Rotations in IT strategy, project management, and program engagement.
- Designed and facilitated IT strategy workshops, including spectrum-based SWOT analyses.
Project Manager, IIS Business at Raytheon Technologies (RTX) (2015-01 – 2016-12)
- Directed integration of Blackbird Technologies into RTX systems.
- Built SharePoint tools using JavaScript to track progress against IT strategic goals.
- Led migration of legacy fileshares to SharePoint.
Education
MBA in Business Administration – University of Maryland, College Park (2015-01 – 2015-12)
BS in Management & Information Systems – University of Maryland, College Park (2012-01 – 2012-12)