Lance Dunn

Area Manager – North American Logistic Campus at NIKE, Inc. (2025-06 – Present)

• Managed team of 40 in achieving KPI metrics over multi-month time span
• Main contributor to creation of digital manual-loading-process in collaboration with executives in HQ
• 80% reduction in SAP aging orders by completing each order in SAP in collaboration with inventory team
• 5% increase in daily shipping output by creating and implementing guidelines for seamless trailer transfers
• Achieved 100% on-time-delivery digital orders during 2025 holiday season by managing reconciliation team
• Managed, trained, and led new team and peers to reach operational standards after layoff and department shifts
• 5% increase in loading productivity by creating Excel spreadsheet to show incoming digital orders during shift
• 40% reduction in swing-loads by creating combining PINC & Excel sheets to show trailers needed per SCAC at the end of each shift

Operations Intern at NIKE, Inc. (2024-06 – 2024-08)

• 12% reduction in distribution time by creating wave optimization templates
• 3% increase in product outflow by creating efficient management strategies
• 50% increase in accuracy of weekly data reporting by getting rid of faulty and inaccurate wave data

Supply Chain Intern at CROSSMARK (2023-05 – 2023-08)

• $2.1 million potential revenue through proposal for expansion of 3PL service into USA to C-suite executives
• 37% faster data retrieval by consolidating legal files in Excel for review of Director of Strategy and Operations

Door-to-Door Salesperson at Aruza Pest Control (2021-04 – 2021-08)

• 13% increase in customer retention by resolving customer concerns with service and product
• $96,000 revenue in 4 months exceeding quota by 95% selling 225 pest control service contracts in-person
• Top 25 of 200+ salespeople through seeking and applying sales techniques from company & 3rd party resources

Volunteer Representative at The Church of Jesus Christ of Latter-day Saints (2019-05 – 2020-03)

• 15% higher unit output by leading 36 training classes to 20 peers in culture & teaching skills
• 12% increase in performance of 18 peers by goal setting & monthly milestones w/ weekly follow-up for results

Cart Assistant at Walmart (2018-01 – 2019-05)

• 120% faster cart retrieval by using physical mechanics rather than machine to place them in cart loading aisles

Bachelor of Science in Global Supply Chain Management – Brigham Young University, Marriott School of Business (2024-12)