Seon Caesar

Results-driven Area Manager with 10+ years of experience in the staffing and Human Resources industry, specializing in high-volume temp placements and multi-site operations. Proven track record of increasing candidate placement rates by 25% and reducing overhead costs through process optimization. Skilled in leading cross-functional recruitment teams and fostering long-term relationships with key enterprise clients

Area Manager - Delta Dallas - Dallas, TX

(2025-02)

• Multi-Site Operational Oversight: Manage daily operations and financial health for several branch offices within a designated geographic region.
• Workforce Strategy & Compliance: Implement recruitment processes to attract and retain high-quality temporary workers while ensuring strict adherence to labor laws and safety regulations.
• Client Relationship Management: Act as the primary liaison for key clients, conducting regular business reviews and resolving escalated service issues to maintain high satisfaction levels.
• Performance Metric Management: Monitor and analyze regional KPIs, including bill rates, fill rates, and profit margins, to identify growth opportunities.
• Strategic Business Development: Ability to develop territory sales strategies and negotiate contracts with new enterprise clients.
• High-Volume Recruiting Knowledge: Proficiency with Applicant Tracking Systems (ATS) and advanced sourcing techniques for rapid placements.
• Experience managing P&L statements, regional budgets, and labor costs to maximize profitability.

Detention Officer - Dallas County Sheriff Department - North Tower, Dallas, TX

(2023-10 - 2025-02)

• Supervised and controlled behavior of over 100 inmates.
• Wrote daily reports and maintained logs of inmate activities and behaviors.
• Transported prisoners throughout facility and off-site to medical appointments and court appearances.
• Took custody of prisoners from arresting officers to begin processing into detention facility.
• Verified identification using specialized databases and methods such as fingerprinting.
• Physically restrained prisoners during prisoner altercations using leverage holds and legal force.
• Improved facility safety by performing thorough inspections of cells, common areas, and property for contraband or damage.
• Collaborated with fellow officers to maintain order and resolve conflicts among detainees efficiently.

Regional HR Representative - Texas Department of Criminal Justice, TDCJ - Palestine, TX

(2022-04 - 2023-10)

• Worked as Regional HR Support Sargent
• Planned, organized, and coordinated the work of corrections officers.
• Assisted the staff by answering questions and handling unusual or difficult situations.
• Assisted in crafting internal policies that promoted a safe working environment while adhering to state regulations.
• Enhanced employee engagement by implementing innovative HR programs and initiatives.
• Planned, monitored and appraised employee work results by training managers to coach and discipline employees.
• Collaborated with entire human resource department to discuss new ways to recruit top talent.
• Provided ongoing support to managers in areas such as performance management, conflict resolution, and coaching techniques.
• Facilitated onboarding sessions and on-the-job training for new hires, bolstering employee job position knowledge and skillset.
• Reviewed logs and other paperwork from shift.
• Provided orientation and training of new Correctional Officers.
• Interpreted and applied personnel policies, departmental policies, and other relevant policies and procedures.
• Prepared and reviewed performance appraisal and discusses with subordinates.
• Counseled employees regarding job performance and documents in accordance with established procedures.
• Recommended disciplinary action, as needed.

Human Resources Manager - NYC Department of Probation - Queens, NY

(2018-09 - 2022-03)

• Managed employee relations issues professionally, resolving conflicts efficiently while maintaining confidentiality at all times.
• Monitored and handled employee claims involving performance-based and harassment incidents.
• Maintained accurate HR records in compliance with applicable laws, ensuring efficient data retrieval when required.
• Managed complex benefits administration, ensuring accurate enrollment and timely processing of claims.
• Maintained payroll and benefits for employees in various locations, minimizing financial discrepancies through detailed program management.
• Maintained payroll and benefits for employees in various locations and diminished financial discrepancies through expert program management.
• Processed employee claims involving performance issues and harassment.

Customer Service Representative - China Airlines Cargo - Queens, NY

(2016-10 - 2018-09)

Account Manager - Workforce 1 Industrial & Transportation Career Center - Queens, NY

(2015-07 - 2016-10)

Master Degree - Project Management - Post University (2026-06)

Bachelor of Science - Business Administration, Management concentration - Post University (2014-05)