LaRon Harper
Customer Service Associate
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About
Reliable and motivated professional with experience in customer service, food service, and food preparation. Proven ability to deliver exceptional customer service, thrive in fast-paced environments, and work collaboratively with team members. Strong communication, leadership, and problem-solving skills with a commitment to maintaining high standards of quality, safety, and customer satisfaction. Eager to contribute to an organization that values teamwork, reliability, and professional growth.
Experience
Crew Member at Dunkin Donuts (2024-12 – 2026-02)
- Delivered friendly, efficient service in a high-volume setting — accurately operated POS, resolved concerns professionally, and upheld company standards for food and beverage preparation.
- Maintained a clean, compliant workspace and steady operations by restocking supplies, assisting with opening/closing, and collaborating with the team to keep peak-hour workflows smooth.
Sous Chef at Glo's Kitchen (2022-01 – 2024-12)
- Supported executive chef in high-volume kitchen operations, overseeing prep, line execution, and expo to maintain consistent quality and timely service during peak periods.
- Led and mentored a rotating part-time team, standardizing mise en place, enforcing food safety and cost controls, and collaborating on seasonal menu specials to reduce waste and boost guest satisfaction.
Education
– DRW College Prep (2021 – 2024)
High School Diploma – Ombudsman Chicago West Campus (2024 – 2025)