Latrice Sirmeyer

Drove annual revenue growth of $450,000 through strategic initiatives. Expanded account portfolio, achieving 112% year-over-year growth. Demonstrated exceptional commitment and performance throughout tenure. Assisted in compiling comprehensive reports to support decision-making processes. Fostered trust among team members to enhance collaboration and communication. Provided support in building relationships with stakeholders to facilitate project success.

Inside Sales/ B2B Account management - HD Supply - Work From Home

(2021-04)

• Oversaw pipeline management processes to ensure efficient workflow and resource allocation.
• Facilitated negotiations of pricing and sales terms to optimize profitability.
• Evaluated and quoted prices along with detailed bid specifications.
• Employed consultative selling techniques to enhance client engagement during all calls.
• Achieved and sustained performance goals, metrics, and KPIs.

Inside Sales/ B2B Account management - Grainger - Work From Home

(2018-10 - 2021-04)

• Cultivated strong relationships with customers to foster trust and loyalty.
• Follow up on cold and warm leads to further the sales process.
• Facilitated product and service demonstrations to enhance customer understanding.
• Established and achieved sales goals and objectives defined by leadership.
• Enhanced sales skills to drive higher success rates in sales initiatives.

Inside Sales/ Customer retention - AT&T - San Antonio, TX

(2015-05 - 2018-10)

Successfully presented products by utilizing effective sales and persuasion skills in addition to a solid knowledge of the company's products and competitor's products.

• Served as an Escalation Team Lead for high level customer related issues that were complex in nature.
• Successfully handle intricate AT&T customer complaints related to their products and services.
• Handle upwards of 50 incoming calls per day

High School Diploma - Seguin High (2005-01)