Lauren C

Dedicated dental and orthodontic professional with 6+ years of progressive clinical experience spanning chair-side assisting, treatment coordination, and practice operations. Proven ability to lead patient education, manage front-office workflows, and support clinical teams across multi-location and high-volume practices. Proficient in iTero, Dolphin, Cloud 9, and Dentrix, with a track record of stepping into lead roles and driving positive patient experiences.

Seeking to bring clinical expertise and leadership initiative to a dental or orthodontic practice in the Burlington, NC area.

Cashier - Petsmart - Bryan, TX

(2019-04 - 2020-05)

• Processed customer transactions accurately and efficiently, maintaining a welcoming checkout experience
• Assisted customers with product questions and located merchandise across store departments
• Balanced register and adhered to cash-handling procedures at end of each shift

Assistant - Brazos Valley Orthodontics - College Station, TX

(2020-01 - 2021-07)

• Assisted orthodontist chair-side during patient appointments including bondings, adjustments, and appliance deliveries
• Prepared and sterilized instruments and operatory between patient visits per infection control protocols
• Took and processed digital X-rays (FMX, Pano/Ceph) and performed iTero intraoral scans
• Documented patient records and treatment notes in practice management software

Travel Assistant/ Back Up Lead - Element Dental and Orthodontics - Bryan, TX

(2021-07 - 2022-04)

• Traveled between multiple office locations to provide clinical support as needed, demonstrating adaptability and reliability
• Served as Backup Lead, stepping in to coordinate daily clinical workflow and assist in staff oversight
• Performed chair-side assisting duties including bondings, wire changes, retainer fittings, and appliance repairs
• Supported smooth patient flow and upheld consistent care standards across all locations

Clinical Assistant - Britton Orthodontics - San Antonio, TX

(2022-04 - 2024-10)

• Provided comprehensive chair-side assistance throughout full range of orthodontic procedures
• Fabricated bleach trays, repaired broken brackets, and delivered orthodontic appliances to patients
• Maintained sterilization protocols and ensured operatory readiness between appointments
• Built strong patient rapport contributing to positive reviews and high patient retention

Treatment Coordinator, Social Media Specialist - Cunningham Orthodontics - Dripping Springs, TX

(2024-10 - 2026-05)

• Served as Treatment Coordinator, presenting treatment plans and financial options to new patients with clarity and confidence
• Managed patient scheduling, insurance verification, and front-office operations to optimize daily workflow
• Developed and maintained the practice's social media presence, creating content to engage the patient community and attract new patients
• Collaborated with clinical team to ensure seamless handoffs between front and back office
• Supported lead clinical functions and mentored newer team members on office procedures

Associate of Arts - General Studies - Blinn College (2018-08 - 2020-05)

Certification - Dental Assistant - College Station Dental Assistant School (2019-10 - 2020-01)