Leanna Baker

Reliable, highly organized, and detail-oriented professional with extensive experience managing fast-paced workflows, strict safety regulations, and public-facing operations. Proven track record of multitasking effectively under high-pressure conditions while maintaining an adaptable and professional demeanor. Recognized for strong communication skills, exceptional accuracy in following operational protocols, and a dedication to providing outstanding service and community support.

Noon Duty Aide at Sellers Elementary School (2025-01 – Present)

• Maintain a highly safe, positive, and organized school environment for large groups of individuals by strictly enforcing safety parameters.
• Monitor strict health and allergy alerts, ensuring daily schedules and specific regulatory guidelines are meticulously followed.
• Coordinate logistics during time-sensitive transitions, utilizing strong active problem-solving skills to manage fast-moving group dynamics.
• Document and report operational safety concerns, behavioral shifts, and daily incidents clearly and promptly to administrative staff.

Lead Hospitality Professional / Operations Management at Local Service Establishments (Including Clubhouse 66, Village Eatery, Village Vault) (2005-01 – Present)

• Managed high-volume customer-facing workflows, executing detailed orders and specific client tracking data with zero errors.
• Verified inventory details and cross-checked paperwork meticulously to comply with strict state safety and health code guidelines.
• Operated computerized terminal databases and financial point-of-sale systems under fast-paced, high-pressure conditions.
• Handled secure financial balances, counted down cash registers with high accuracy, and resolved transaction variance protocols.
• Interacted daily with a multi-generational public, solving customer service escalations with patience, clarity, and diplomacy.

Philosophy – Cal Poly Pomona (2007-01 – 2010-12)

High School Diploma – Glendora High School