Lil Neco

Results-driven professional with hands-on experience in e-commerce operations, customer service, and fast-paced hospitality environments. Proven ability to manage tasks independently or within a team, consistently delivering quality outcomes under pressure.

Amazon FBA Seller - Amazon FBA Seller - Zion Hilton, Miami, Florida

(2024-01 - 2024-08)

• Launched and managed Amazon FBA storefront, crafting product listings that drove online visibility and conversions
• Executed targeted ad campaigns via Amazon Seller Central Advertising Campaign Manager to boost product reach
• Handled customer communications across multiple channels, maintaining high satisfaction and response quality

Employee - McDonald's - Ms. Ruby, Dania Beach, Florida

(2022-09 - 2024-08)

• Delivered exceptional customer service in a high-volume environment, earning recognition from management
• Collaborated with cross-functional team members to meet daily operational targets and service standards
• Maintained quality and reliability across food prep and service processes in line with brand standards

Employee - Holiday Inn - Ms. Deja Thompson, Dania Beach, Florida

(2022-11 - 2023-07)

• Prioritized and organised tasks to meet strict service deadlines in a fast-paced hospitality setting
• Managed time effectively to ensure all guest-facing duties were completed accurately and on schedule
• Applied problem-solving skills to resolve operational issues and maintain consistent service quality

High School Diploma - Hollywood Hills High School (2023-06)

High School Diploma - CH Reeves Junior High School (2019-06)

Graduate Certificate - Claridge Primary School (2016-06)