Store Manager
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As a Store Manager at CVS, I lead daily operations with a focus on team alignment, customer satisfaction, and operational excellence. I oversee staffing, inventory, merchandising, and financial performance while ensuring strict compliance with company policies and loss prevention standards. By developing high-performing teams through hands-on training, performance coaching, and clear communication, I've helped drive consistent sales growth and elevate the customer experience.
My ability to manage both people and processes has made me a key contributor to the store's overall success and stability. I'm also currently in training to become a Front Store DDTM (Department Development and Training Manager) and recognized as a Front Store Emerging Leader. I'm actively developing advanced leadership, training, and operational skills.
This program allows me to mentor new hires, support district-level initiatives, and contribute to store-wide improvements while preparing for higher-level management opportunities within CVS Heath.
Store Manager - CVS - Livonia, MI
(2022-11)
As a Store Manager at CVS, I lead daily operations with a focus on team alignment, customer satisfaction, and operational excellence. I oversee staffing, inventory, merchandising, and financial performance while ensuring strict compliance with company policies and loss prevention standards. By developing high-performing teams through hands-on training, performance coaching, and clear communication, I've helped drive consistent sales growth and elevate the customer experience.
My ability to manage both people and processes has made me a key contributor to the store's overall success and stability. I'm also currently in training to become a Front Store DDTM (Department Development and Training Manager) and recognized as a Front Store Emerging Leader. I'm actively developing advanced leadership, training, and operational skills.
This program allows me to mentor new hires, support district-level initiatives, and contribute to store-wide improvements while preparing for higher-level management opportunities within CVS Heath.
Store Manager / District TJX Expert (DDTIM Department) - Marshalls - Auburn Hills
(2007-11 - 2022-11)
As Store Manager at Marshalls, I led daily operations and managed a team of 50 employees in a high-volume location with over $8 million of annual sales. I drove sales growth, operational efficiency, and customer satisfaction while fostering a strong team culture through hands-on leadership and development. In addition to overseeing all hiring, training, and scheduling, I served as a District TJX Expert (DDTIM), supporting multi-store performance and district-wide initiatives.
My ability to build strong teams, streamline operations, and deliver consistent results made me a key contributor to both store and district success.
Softlines & Hardlines Executive Team Leader / District Trainer - Target
(1990-09 - 2001-09)
As an Executive Team Leader at Target, I oversaw the leadership and performance of all sales floor operations, driving both revenue growth and operational excellence across Softlines and Hardlines. In addition to managing store-level operations, I served as District Sales Trainer, District Visual Trainer for 10 stores, and District School Uniform Coordinator, supporting programs across the district. I also led inventory management as Inventory Captain, and facilitated leadership development as a certified Train the Trainer, helping shape future leaders across the organization.
Store Manager / Operations Leader - Various Retail Companies
Over seven years, I held multiple Store Manager and Operations Leader roles across a variety of high-volume retail environments. Consistently recognized for driving sales growth, operational efficiency, and exceptional customer service while leading and developing strong, results-driven teams. Demonstrated expertise in inventory management, merchandising, team training, and compliance with corporate standards across multiple store formats.
High School Diploma - Bay City Central High School (1982-08 - 1986-06)
Associate's Degree - Delta College (1987-08 - 1989-06)
