Regional Engagement Manager at Sony Electronics (2022-02 – 2026-05)
- Lead regional sales strategy across Maryland & Delaware, driving revenue growth and strengthening Sony's position within key retail partners
- Managed and developed high-performing sales teams, enhancing engagement and execution to achieve strong performance outcomes
- Strengthened partnerships with major retailers including Best Buy through aligned sales initiatives and effective merchandising strategy, enhancing go-to-market execution
- Utilized analytics and market insights to identify opportunities and optimize KPIs, driving improvements in regional performance
- Coach and mentor team members through consistent performance management, development planning, and 1:1 leadership engagement
- Facilitated annual micro-market training sessions for Best Buy teams, enhancing product knowledge and sales skills
- 10x NE Zone Employee of the Month (Sony) — consistently recognized as a top-performing leader across the region
- Selected 3 out of 4 years to represent Sony at CES and CEDIA Expo, supporting brand presence, product showcases, and partner engagement at major industry events
- Led region in premium sound attachment performance, driving significant incremental revenue growth
- Influenced market realignment strategy, improving consistency and execution across the Baltimore territory
- Developed talent pipeline through cross-market training initiatives, strengthening team performance ahead of peak season
- Drove category growth in 4K and Mini-LED segments, outperforming national averages
- Selected for Sony Creator Program, building partnerships with 4 tech creators to expand brand reach and engagement
Specialty Sales Manager at Best Buy (2017-03 – 2021-04)
- Recognized for delivering top-tier operational and financial performance within the organization
- Led department and micro-market sales operations, enhancing revenue growth and customer engagement
- Developed and coached high-performing teams to exceed sales targets and improve execution
- Analyzed business metrics and implemented strategies to optimize performance and operational outcomes
- Oversaw staffing and performance management, fostering employee development across assigned teams
- Ranked #1 in the company for 6 consecutive months on the performance scorecard for top department results
- Drove sustained improvements across sales, margin, and customer experience KPIs
- Built a high-performing team culture focused on accountability, coaching, and consistent execution
General Manager at Hhgregg (2013-06 – 2017-03)
- Directed full-store operations including sales, staffing, financial performance, and inventory management
- Recruited, trained, developed high-performing teams, enhancing store productivity and employee engagement
- Managed P&L, budgets, and expense control to consistently achieve profitability targets
- Implemented merchandising, promotional, pricing strategies, resulting in significant revenue growth
- Ensured operational excellence and compliance, delivering a consistently high-quality customer experience
- Ranked #1 in the region and Top 10 (#8) company-wide in Home Theater performance (Valley Forge Store 0213)
- Led store to #1 regional ranking, earning Region Trophy recognition for top overall performance across key business metrics
- Drove consistent improvement across sales, profit, attach rates, and customer engagement metrics
- Built a high-performing team culture focused on accountability, coaching, and execution excellence
- Closed performance gaps across key KPIs, positioning store as a top-tier performer within the region
Home & Mobile Entertainment Supervisor at Best Buy (2008-05 – 2013-05)
- Led department sales performance, coaching associates to deliver strong customer engagement and drive revenue growth
- Developed and executed training programs enhancing product knowledge and sales behaviors, resulting in improved team performance
- Partnered with store leadership to identify performance gaps and implement targeted coaching strategies
- Fostered high-performance sales culture emphasizing accountability and customer experience, driving engagement and execution
- Delivered 100% to budgeted revenue while independently leading the sales floor, demonstrating strong operational and leadership capability
- Recognized by regional leadership for flawless execution of sales behaviors, driving consistent team performance
- Awarded Top-Level Performer in revenue and margin productivity, leading key business metrics within the department
- Achieved targeted revenue goals for Magnolia Home Theater, boosting premium category sales growth
- Consistently recognized for sales leadership, execution, and performance impact within the store
