Margaret Benitez

Dynamic and highly organized professional with proven expertise in communication, customer relations, and administrative support. Recognized for delivering exceptional customer service and maintaining composure in high-volume environments.

• Skilled in telephone and front-desk operations, managing multiple priorities efficiently while ensuring accuracy and professionalism.
• Adept at resolving customer concerns, rebuilding trust, and preventing client attrition through empathy, active listening, and effective problem solving.
• Commended by management for consistent quality, timeliness, attention to detail, and a strong team- player attitude.
• Passionate about fostering a positive client experience and contributing to a collaborative workplace culture.

Willing to relocate to: San Fernando - Burbank, CA

Authorized to work in the US for any employer

Client Service Coordinator

Banfield Pet Hospital

Greeting visitors and directing them appropriately, calendars for appointments, answering and forwarding phone calls. Verify and update client information, pet information

Sales Associate

SALLYS BEATY SUPPLY

Product knowledge, Sales promotions, Customer service, cashier, answering phones, handling money

Inventory Clerk

Autozone •

sales, cashier, commercial driver, customer service, inventory associate

College in Licensed Vocational Nursing Program

Northwest College • Van Nuys, CA

May 2024 to October 2025

Completed comprehensive coursework in medical-surgical nursing, pharmacology, pediatrics, obstetrics, and mental health nursing.

• Gained hands-on clinical experience in Skilled Nursing Facilities (SNF), and outpatient settings.
• Trained in vital signs monitoring, medication administration, wound care, patient documentation, and infection control procedures.
• Developed strong teamwork, communication, and critical thinking skills while collaborating with RNs and healthcare teams.