Customer Service and Administrative Professional
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I’m a dependable and compassionate professional with over eight years of experience in customer service, scheduling, and operations. I take pride in creating organized systems that help people — whether it’s coordinating deliveries, managing schedules, or resolving client concerns with care and efficiency. I enjoy working in environments where communication, reliability, and empathy make a real difference in someone’s day.
I have over eight years of experience in customer service, operations, and scheduling support. My background includes managing high-volume client interactions, coordinating daily operations, and training staff to maintain excellent service standards. I’m skilled at multitasking across multiple systems, resolving customer issues with empathy, and keeping workflows organized and efficient.
My experience at FedEx and Uber Eats has strengthened my ability to stay calm under pressure, communicate clearly, and deliver dependable results in both in-person and remote settings.
I hold a Bachelor of Science in Accounting from National University in La Jolla, California (2023). My studies provided a strong foundation in business operations, finance, and organizational management — skills that support accuracy, problem-solving, and effective coordination in administrative and scheduling roles.