Marina Miranda

Bilingual professional (Spanish/English) with extensive experience in subpoena preparation for Workers Compensation, Federal and Civil cases, legal research, customer service, administrative support.

Diligent Order Entry

Specialist with solid track record in processing and managing orders accurately and efficiently. Successfully streamlined order entry processes, ensuring timely and precise data entry. Demonstrated proficiency in using order management software and maintaining excellent customer relations.

Legal Order Entry Specialist – Supervisor - First Legal - Henderson, NV

(2018-01)

• Managed a team of 15-20 Employees on the execution of subpoenas for all records in the preparations of trials. Prepared and conducted Employee annual performance evaluations
• Proactive in delegating responsible the volume of work each day for the Order Entry, Scheduling and Coordination Departments.
• Coordinated with cross-functional teams to ensure timely fulfillment of client requests. Managed client communications, resolving inquiries and ensuring satisfaction with services provided.
• Direct point of contact for clients, insurance adjusters, doctors and attorneys. Managed client communications, resolving inquiries and ensuring satisfaction with services provided.
• Handled complex or problematic orders with care, working closely with other departments to find satisfactory resolutions that met both company interests and client needs simultaneously. Researched and investigated the whereabouts of subpoenaed parties.
• Trained new staff in order entry procedures, enhancing team efficiency and accuracy. Implemented quality control measures to minimize errors in order processing.

Legal Administrative Assistant - Legal Wings - Las Vegas, NV

(2014-09 - 2018-01)

• Perform Skip trace on suspended parties(s) including individuals and business skip tracing. Prepared Affidavits of Due Diligence/ skip tracing reports / Service of process notes
• Assisted attorneys in trial preparation by compiling evidence and preparing exhibits for presentation.
• Set up, organize and maintain paper and electronic filing systems in accordance with recognized procedures and court standards and rules.
• Process and track subpoena process to ensure compliance, monitor deadlines, and records all field updates and tracking reports.
• Organized case files and maintained electronic filing systems for efficient document retrieval.
• Trained new administrative staff in office procedures and legal software applications to enhance productivity.

Legal Auditor & Payroll Clerk - JJL Process Corp - Las Vegas, NV

(2011-02 - 2014-08)

• Managing and maintaining server files for over 40 servers, providing servers with knowledge of related NRS and NRC, facilitating communication between local servers and them out of state corporate officers, handling and subsequently escalating any server payroll discrepancies, overseeing server audits
• Filing and following up on affidavits, corresponding with all non-local constables and/or sheriff's departments for status updates, scheduling and conducting sewer audits
• Streamlined audit workflows, reducing turnaround time while maintaining quality standards.
• Led comprehensive audits to ensure compliance with regulatory standards and internal policies.
• Developed and implemented audit procedures to enhance operational efficiency and accuracy.

Legal Assistant - Clark County Justice Court

(2010-10 - 2011-06)

• Handling multiple line phone-tree system, organizing and routing all incoming and outgoing calls, mail Disbursement, handling civil cases, taking cash/credit card/check payments on criminal and civil cases.
• Streamlined filing system for court documents, improving accessibility and reducing retrieval time by implementing digital solutions.
• Maintained strict confidentiality, protecting sensitive client information as required by legal ethics and regulations.
• Reduced errors in court filings by meticulously proofreading documents for accuracy before submission.
• Streamlined administrative processes for better efficiency in handling caseloads, reducing paperwork backlog, and ensuring timely completion of tasks.

Associate's - Criminal Justice - Kaplan College Las Vegas (2010-05)