Mason Terry

Event Specialist - Love Like Crazy Weddings & Events - Signal Hill, CA

(2026-01)

Catering Sales Manager & Event Specialist - Made By Meg Catering - Torrance, United States

(2025-01 - 2025-05)

• Determined facility, services and staffing needs to establish framework for successful event execution.
• Conducted site visits for prospective clients to showcase venue capabilities and offerings.

Sales & Events Director, ValSerVenience - Wedgewood Weddings & Events - Long Beach

(2024-08 - 2025-01)

• Developed high-performing teams by providing mentorship, guidance, and opportunities for professional growth.
• Cultivated a positive work environment that fostered employee engagement, increased retention rates, and boosted overall team morale.
• Enhanced team collaboration through regular communication, goal setting, and performance evaluations.
• Boosted client satisfaction rates through exceptional relationship management and prompt resolution of issues.

Catering Manager - Wedgewood Weddings & Events - Irvine, CA

(2022-09 - 2024-09)

• Secured new clients and accounts by analyzing and event products to specific needs.
• Met with clients to outline desired goals and prepared quotes for overall event costs.
• Designed event packages to increase sales and customer experience.
• Handled escalated customer concerns with speed and knowledgeable support to achieve optimal satisfaction and maintain long-term loyalty.

CCSA Captain, Coordinator, & Sales Admin - Wedgewood Wedding & Events - Irvine, CA

(2020-03 - 2022-09)

• Orchestrated positive customer experiences at all stages by overseeing every area of event operations.
• Interpreted instructions to schedule and set up events to client specifications.
• Coordinated weddings, reunions, and corporate meetings throughout banquet and conference spaces.

Server, Lead - La Tavolata - Artesia, CA

(2012-05 - 2020-10)

• Managed inventory and front of house staff rotation.
• Trained incoming staff on restaurant's practices, culture and procedures to maximize job satisfaction and productivity.

Customer Experience Specialist - Tesla Motors - Costa Mesa, CA

(2018-11 - 2019-01)

• Educated customers on company products, purchase and delivery process.
• Investigated and resolved customer inquiries and complaints.

Assistant Event Manager, Event Staff - Earl Burns Miller Japanese Garden - Long Beach, CA

(2018-01 - 2018-08)

• Ensured smooth training execution by coordinating seminar functions, including site selection, scheduling, marketing, reservations, materials, event management and follow-up.
• Managed administrative logistics of events planning, including contract signing, fee collection, event booking and event promotions.

Bachelor of Arts - Recreation Management - California State University - Long Beach (2013-08 - 2018-05)