Mason Thompson

E-Commerce Fulfillment & Logistics Specialist with expertise in Amazon FBA and FBM operations, inventory management, and warehouse logistics. Skilled in optimizing workflows, reducing shipping costs, and managing thousands of SKUs within the automotive sector. Strong background in warehouse operations, forklift use, and direct-to-customer fulfillment, with proven communication and problem-solving skills.

E-Commerce Fulfillment & Logistics Specialist at Crown Automotive Group (2024-03 – Present)

• Manage Amazon FBA and FBM workflows, overseeing labeling, packaging, and shipping to ensure compliance and efficiency.
• Supervise and support team members in daily warehouse and fulfillment operations.
• Monitor live inventory dashboards using SellerBoard (velocity, days of supply, reorder points, gross profit) to make data-driven decisions.
• Coordinate warehouse operations, including receiving parts, organizing stock, and outbound shipments.
• Operate forklift and equipment to move and store inventory safely and efficiently.
• Develop and test shipping strategies through ShipStation to improve fulfillment speed and reduce cost per unit.
• Use Helium 10 for keyword research and product listing optimization to increase marketplace visibility.
• Leverage PBS Systems to align dealership inventory with e-commerce operations.
• Order and maintain warehouse supplies to support uninterrupted shipping, packaging, and inventory processes

Lot Technician at Schomp Honda/Mini/BMW (2023-07 – 2024-02)

• Organized and maintained dealership vehicle lots, ensuring professional presentation for customers.
• Transported, parked, and secured high-value vehicles with safety awareness.
• Supported departments with vehicle deliveries, errands, and logistical coordination.
• Provided customer assistance and performed seasonal lot maintenance such as snow removal.

Lifeguard at Foothills Park and Recreation (2021-04 – 2023-07)

• Monitored pool areas to ensure guest safety and respond to emergencies.
• Provided customer service during recreation events and children's parties.
• Completed in-service training, maintaining CPR/AED and rescue certifications.
• Assisted with facility upkeep and collaborated with team members to ensure a safe environment.

Indoor & Outdoor Custodian at Babcock's Garden and Feed (2020-05 – 2020-07)

• Maintained and landscaped store grounds for a clean and welcoming environment.
• Loaded heavy supplies into customer vehicles with attention to safety and service.
• Assisted with basic inventory stocking and store organization to support daily operations.

High School Diploma – Columbine High School (2023)