Matt Garza

IT professional with hands on experience in computer systems, networking, troubleshooting, and technical support.

Background includes computer hardware, operating systems, network configuration, firewalls, VPNs, routing, and supporting computer users. Completed the Google IT Support Professional Certificate and currently enrolled in the Google Cybersecurity program. Continuing to build skills in Linux, networking, system administration, and cybersecurity.

Strong problem solving skills with a practical, hands on approach to technology. Seeking a part-time fully remote IT Support, Help Desk, Technical Support, or Junior Systems Administration opportunity with a flexible schedule. Authorized to work in the US for any employer.

Professional Entertainer / Business Owner at MG (2014-01 – Present)

• Provide professional customer-facing services for audiences and clients.
• Manage online ticketing and customer transactions.
• Communicate directly with customers before, during, and after events.
• Resolve customer questions and issues professionally.
• Manage scheduling, bookings, and event-related customer needs.
• Operate an independent business requiring strong technical, organizational, troubleshooting, and communication skills.

Security at Allied Universal (2018-01 – 2018-05)

Security and customer service for high rise buildings in Burbank.

English Teacher at Seoil English School (2015-06 – 2015-08)

Provided English instruction and worked directly with students in a professional educational environment.

Japanese Martial Arts Assistant Instructor at Japan Martial Arts (2007-05 – 2009-01)

Instructed children and adults in a structured learning environment.

IT Computer Technician at Sharyland ISD (2005-06 – 2008-12)

Provided technical support and troubleshooting for computer systems in a school environment. Assisted with computer setup, configuration, maintenance, and troubleshooting while working with networking technologies including firewalls, VPNs, and routing. Diagnosed hardware, software, operating system, and connectivity issues and helped resolve technical problems for users.

University in Computer Science – The University of Pan American

University in Digital Systems Lab – The University of Pan American

Masters in Acupuncture and Oriental Medicine – Texas Health and Science University (2014-12)

Bachelors in Acupuncture and Oriental Medicine – Texas Health and Science University (2011-12)

University in Computer Science – South Texas College (2006-01 – 2008-12)

University in Digital Systems – South Texas College

University in Computer Maintenance 1 – South Texas College

University in Computer Maintenance 2 – South Texas College

University in Business Computer Information Systems – South Texas College