
Maylen Gonzalez
Retail Sales & Customer Service Professional
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About
Driven and customer-focused professional with experience in sales, retail, front desk operations, and technology. Strong ability to build customer relationships, identify needs, recommend tailored products and services, and handle transactions with accuracy and professionalism. Adaptable, dependable, and quick to learn, with a strong work ethic and a proven ability to thrive in fast paced environments while delivering a positive customer experience.
Experience
Sales associate at America's Best eyecare & eyewear (2023-03 – Present)
Provide excellent customer service and assist with eyewear selections.
- Help customers choose frames and understand lens options.
- Process payments, returns, and insurance transactions accurately.
- Schedule appointments and maintain accurate customer information.
- Support daily store operations and maintain an organized environment.
Retail Associate at Talk for less cricket wireless (2023-07 – 2026-03)
Provided excellent customer service and assisted with product and service selection.
- Processed sales, payments, and transactions accurately.
- Addressed customer questions and provided solutions to meet their needs.
- Maintained a clean, organized, and professional store environment.
Education
High school Diploma – North Mesquite High School (2021-06)
