Michael Tran

High-performing sales and design professional with 15+ years of experience closing high-value, consultative sales across home design, automotive, and direct sales environments. Proven track record of exceeding revenue targets, building trusted client relationships, and owning the full sales cycle from lead generation to close. Known for combining deep product expertise, emotional intelligence, and urgency-driven closing strategies to drive consistent results.

Designer / Sales Consultant at Bay Home & Window (2021-07 – 2025-07)

• Achieved President's Club status for three consecutive years, consistently closing $1.3M+ annually in high-end window treatment sales.
• Drove in-home and showroom-based consultative design sales, aligning premium products with client lifestyle, aesthetics, and budget constraints.
• Owned the full sales cycle, including prospecting, design consultations, proposal development, objection handling, negotiation, and close.
• Consistently generated repeat and referral business through strong rapport-building, trust-based selling, and disciplined post-sale follow-up.
• Ranked among top performers on the sales team, with an average deal size of $20k and a close rate of 65%.
• Contributed to year-over-year revenue growth through disciplined pipeline management and upsell/cross-sell strategies.

Sales Representative at Capitol Toyota/Victory Toyota (2019-02 – 2021-02)

• Served as the primary point of contact for prospective buyers, driving a consultative sales process through needs analysis, product education, test drives, and final close
• Drove strong sales performance by building trust-based customer relationships and delivering clear, value-focused vehicle presentations.
• Contributed to both dealerships' Best Month in Business (BMIB) results through consistent pipeline execution and high-quality customer engagement.
• Supported management by assisting with interviewing and onboarding new hires and providing ongoing training and mentorship on sales techniques and customer experience best practices.
• Recognized as a reliable top contributor in a fast-paced, quota-driven automotive sales environment

Customer Service Owner/Distributor at Above N Beyond (Kirby Vacuums) (2014-01 – 2019-01)

• Owned and operated a direct sales distributorship for five years, overseeing full business operations including sales strategy, marketing, hiring, training, performance management, and P&L ownership.
• Scaled the organization to a team of 15 employees, building and leading a high-performing sales force through structured recruiting, onboarding, coaching, and performance development.
• Drove consistent revenue through high-trust, in-home consultative sales, securing product demonstrations and closing high-value transactions in competitive, objection-heavy environments.
• Developed strong leadership and operational discipline by balancing sales execution with administrative, customer service, and business operations responsibilities.

Business, Sales – De Anza College