Mirna Naguib

Certified Phlebotomy Technician (NHA-CPT) with 1 year of experience at Carter BloodCare performing whole blood, platelet, and plasma collections. Skilled in donor screening, venipuncture, apheresis procedures, and delivering exceptional patient care while maintaining safety and regulatory compliance. Strong communication, customer service, and teamwork skills

Phlebotomist at Carter Bloodcare (2026-08 – Present)

• Perform venipuncture for whole blood, platelet (apheresis), and plasma donations.
• Assess donor eligibility and monitor donors throughout the donation process.
• Operate apheresis equipment and ensure donor safety and comfort.
• Follow FDA, AABB, and company standards for infection control and quality.
• Document donor information accurately using electronic medical records.
• Provide excellent customer service while maintaining a safe and professional environment.

SECURITY SUPERVISOR at MALTOS SECURITY GROUP (2017-11 – 2020-12)

• Screened vendors and contractors before granting access to restricted areas within mall.
• Led team of 7 guards in monitoring high volume of mall traffic during peak hours and days.
• Advised security team and conducted investigations of significant threats and loss or misappropriation of assets.

BAGGED CLAIM at UNITED AIRLINE (2014-01 – 2016-03)

• Processed and secured unclaimed luggage.
• Logged bags and flights upon arrival to airport or baggage areas.
• Greeted passengers in claim area and helped retrieve luggage.
• Updated records when lost, delayed or pilfered bags were found.
• Fielded customer complaints and comments about baggage services.

LINE COORDINATOR at PROSPECT (2011-10 – 2014-12)

• Coordinated employee schedules, including unscheduled absences and planned vacations to ensure efficiency and productivity.
• Motivated team members through employee incentive programs and strong leadership.
• Scheduled production jobs with regard to available resources.

SUPERVISOR at AUNITE ANNAS (2009-08 – 2011-09)

• Adjusted job assignments and schedules to keep pace with dynamic business needs, factoring in processes, employee knowledge and customer demands.
• Maintained clean and well-organized production areas to avoid violations or unnecessary work delays due to hazards or inefficient layouts

High School Diploma – Birdvile High school (2011-05)