Customer Service Agent - Envoy Air
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Baggage Service Agent - Processed passengers lost/damaged bags.
● Ticket Counter - Processed international and domestic ticketing and check-in.
○ Included troubleshooting during irregular operations.
● Gate - Processed flights from start to finish in a timely manner while caring for individual needs of passengers.
○ Ensured passenger safety and comfort.
○ Organized passenger boarding, crew member needs while Maintaining operational awareness
My work experience consists of managing, leading, scheduling and customer service. I’ve work a variety of jobs in a management position. I was a co-manager at Kroger and a team lead at Walmart.
