Mohammed Ishaque

Energetic and creative individual with a positive and enthusiastic outlook in both personal and professional life. Knowledge and desire to be an effective team member, works well independently in positions of responsibility and enjoys a challenging work environment. Strong work ethic and passion for patient care. Belief that success comes from truly enjoying what you do at work.

Manager - RadNet Radiology - Baltimore, MD - Remote

(2020-08)

• Kept careful records of all mammograms, breast biopsies, breast ultrasounds and breast MRI for the entire east coast in the Mammogram tracking
• Contacted patients to make follow-up appointments
• Called referring physician offices to get correct referral with correlating ICD 10 codes
• Mailed out recalls to patients
• Provided results to physicians
• Called to get pathologies, prior images, and reports
• Followed on undeliverable mails and disconnected numbers
• Entered Mammogram results tracking system
• Enter Pathology reports
• Send out reminder text messages for appointments
• Scheduled breast MRI's Mammograms Breast Biopsies

Front Desk Coordinator - Community Radiology Associates - Germantown, MD

(2018-07 - 2020-08)

• Answer phones, greet, direct, and assist patients
• Check in patients scan data in to RIS system
• Collect co-pays and deductibles at time of service
• Verify insurance authorizations speak to the insurance verification team dept. when needed
• Check insurance eligibility
• Burn images on a CD for patients after their exam is over or prepare them for pick up
• Schedule patients for any radiological exams with proper preparations
• Down code and up code exams when needed
• Obtain verbal orders at time of service if needed. Obtain labs when needed
• Worked within the guidelines established in the policy and procedure manual and complies with OSHA safety guidelines and HIPPA
• Great team member with ability to travel to different locations when needed and exceed expectations
• Rarely get any errors at check in, double check work before sending back to techs
• Maintain a great relationship with staff members and radiologist
• Work very well under pressure, can run a front desk independently while managing to perform at a high level and check in patient professionally
• Obtain exam costs for patients
• Do deposits for the office when needed
• Help train new employees when needed
• Perform office manager duties when manager is out
• Order office supplies, help deescalate situations
• Help train new staff with RIS system and teach them insurance coding

Front Desk Coordinator - Shady Grove Radiology - Rockville, MD

(2011-11 - 2018-05)

Responsible for performing various tasks which support the daily patient flow and operations of a busy Radiology department.

• Answered phones, greeted, directed, and assisted patients
• Handed patients paperwork, data entry, scanning insurance cards, ID, orders and completed paperwork
• Scheduled appointments mainly for CT/MRI/MRA also explained procedures such as X-ray, Ultrasounds, Barium Swallow, Mammograms, Dexa Scan, Nuclear Medicine
• Checked patient's eligibility, obtained authorization, responsible for clarification of physician order
• Checked for proper indication and obtaining a written signed order from the physician's office
• Obtained labs prior to patient appointments if required
• Sat in with incoming interviews, trained all front desk staff for all Shady Grove Radiology locations
• Worked within the guidelines established in the policy and procedure manual and complies with OSHA safety guidelines and HIPPA
• Worked directly with physicians and other Radiology personnel accessing PAC system checking for outstanding reports
• Burned CD, signed out and mailed films to requesting Specialist with HIPPA compliance guidelines
• Helped patients access patient portal
• Arranged for patient transportation, and made sure each patient was treated with excellent service

Medical Records – Part time - Dr. Birns, Gloger & Witten MD - Rockville, MD

• Filing charts
• Pulling charts for upcoming appointments and procedures
• Assisting medical assistance in the office
• Filing Prescriptions and medical records
• Faxing medical records to another doctor's office
• Updating Patient data entry, general information and insurance information

High School Diploma - Northwest High School (2007 - 2010)

Associates Degree - Montgomery College