Monique Moses

Seeking a professional position within a reputable company to expand my learnings, knowledge and skills. Possesses a strong drive to provide the highest service I can offer while representing the organization of employment with dedication. Will prove to be an outstanding asset as done continually during past employment. Strives for excellence in every way including personally and professionally.

Temp Customer Service Rep - Results CX

(2024-09 - 2025-02)

• Assist with placing orders, bill pay and balance inquiries
• Provided information regarding products or services
• Resolving issues and complaints

Medical Technician - Spring Harbor Personal Care Home - Columbus, Georgia

(2013-08 - 2021-01)

• Administration of medications
• Recording Vital Signs
• Performed Homemaking activities
• Changed dressings
• Measured and prepared individual diets
• Assisted with approved exercises
• Carried out personal care activities (personal hygiene, eating, dressing, ambulation, shaving and meal preparation)
• Carried out and completed patient charting and medical administration records efficiently and accurately

Certified Nursing Assistant - Greenhouse at Calvary - Columbus, Georgia

(2007-04 - 2014-05)

Performed duties in care of patients in nursing home under direction of nursing and medical staff.

• Answered signal lights, bells and intercom system to determine patient's needs
• Bathed, dressed and undressed patients
• Served and collected food trays and fed patients requiring help
• Transported patients, using wheelchair and wheeled cart and assisted patients to walk
• Changed bed linens, ran errands directed visitors and answered telephones
• Recorded temperature, blood pressure, pulse and respiration rates, food and fluid intake and output, as directed

Health Tech Service Worker - West Central - Columbus, Georgia

(2004-09 - 2006-02)

Performed duties in care of patients in nursing home under direction of nursing and medical staff.

• Answered call lights, bells and intercom system to determine patient's needs
• Bathed, dressed and undressed patients
• Served and collected food trays and fed patients requiring help
• Changed bed linens, ran errands, directed visitors and answered telephones
• Recorded temperature, BP, pulse and respiratory rates, food and fluid intake and output, as directed
• Cleaned and sterilized, store, prepare and issue dressing packs, treatment trays and other supplies
• Dusted, and cleaned patient's rooms

Certified Nursing Assistant - Health Care Incorporated

(2004-02 - 2004-09)

Performed duties in care of patients in nursing home under direction of nursing and medical staff.

• Answered signal lights, bells and intercom system to determine patient's needs
• Bathed, dressed and undressed patients
• Served and collected food trays and fed patients requiring help
• Transported patients, using wheelchair and wheeled cart and assisted patients to walk
• Changed bed linens, ran errands directed visitors and answered telephones
• Recorded temperature, blood pressure, pulse and respiration rates, food and fluid intake and output, as directed

Cashier - Arby's - Columbus, Georgia

(1994-09 - 2002-07)

• Received cash, checks and completed credit card transactions from customers and employees
• Counted money to verify amounts and issued receipts for funds received
• Compared totals on cash register with amount of currency in register to verify balances
• Issued itemized statements to customers

Childcare Attendant - Grace Baptist Church

(1992-01 - 1993-01)

• Organized and led activities of pre-kindergarten children in nursery school
• Organized and participated in games for the children
• Read to children and taught them simple painting, drawing, handwork, songs and similar activities
• Directed children in eating, resting and toileting
• Assisted in preparing food and cleaning quarters
• Served meals and refreshments
• Helped children develop habits of caring for own clothing, picking up and putting away toys and books

High School Diploma - Central High School (1995-05)