Jordan Trainor Eckert, DC

Healthcare operations and chiropractic business development professional with experience driving clinic growth, operational efficiency, patient retention, and personal injury referral expansion within high-volume chiropractic environments. Proven success managing physician and attorney relationships, overseeing PI operations and billing coordination, optimizing clinic systems, supporting HR and payroll functions, and implementing workflow improvements that enhance organizational performance.

Operations Coordinator / Associate Chiropractor - Ability Chiropractic - Ohio

(2024-01)

• Managed operational initiatives focused on improving revenue performance, patient retention, workflow optimization, and clinic efficiency.
• Oversaw personal injury operations including referral coordination, attorney communication, case management workflows, and PI billing processes.
• Developed and maintained direct B2B relationships with attorneys and referral partners, contributing to increased personal injury referrals and strengthened referral pipelines.
• Supported payroll processing, HR functions, staff coordination, scheduling coverage, onboarding support, and cross-functional clinic operations.
• Conducted clinic performance analysis to identify operational inefficiencies and implement strategic process improvements.
• Implemented CRM workflows and operational automation tools including GoHighLevel (GHL).

Clinic Director / Chiropractor - Charlotte Injury & Chiropractic Center - Charlotte, NC

(2023-10 - 2024-01)

• Helped build and scale a personal injury-focused chiropractic practice from the ground up.
• Oversaw clinic operations, patient workflow coordination, and day-to-day clinical management.
• Supported approximately 350 patients in a high-volume PI environment.
• Managed documentation workflows, referral communication, and multidisciplinary coordination.
• Supported retention initiatives, operational systems implementation, and clinic growth strategies.

Clinic Director & Associate Chiropractor - MyoCore - Fort Worth, TX

(2022-07 - 2023-07)

• Managed clinic operations and patient care delivery within a multidisciplinary environment.
• Developed referral relationships and growth initiatives.
• Supported workflow optimization and operational performance improvements.

Telecounselor - Palmer College of Chiropractic

(2019-12 - 2022-06)

• Managed prospective student communications and admissions pipeline engagement.
• Supported enrollment coordination and administrative processes.

Doctor of Chiropractic - Chiropractic - Palmer College of Chiropractic

Bachelor of Science - Exercise Science - University of South Carolina