Myriam Sanchez
Dedicated Customer Service Professional
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About
Dedicated Customer Service Professional experienced in delivering positive customer experiences through effective multitasking and time management. Consistently met organizational needs by employing organized practices and adapting to dynamic challenges, enhancing brand reputation.
Experience
Unarmed Security Guard - First coast security solution - Bethesda, MD
(2026-01)
- Enforced facility rules and regulations to maintain order and safety.
- Observed all entrances for any signs of criminal activities or trespassers.
- Maintained detailed records of daily occurrences, including shift logs and incident reports, to ensure accurate documentation of events.
- Identified potential threats or hazards onsite and took appropriate action to address them in a timely manner.
- Enforced rules and regulations within the facility while maintaining a professional demeanor.
- Verified identification documents presented by individuals entering the facility as part of routine security procedures.
- Protected entrances by scanning individuals and bags via manual checks or x-ray machinery.
- Communicated effectively with customers in order to provide excellent customer service experience.
- Assisted law enforcement officers during investigations by providing timely information and support.
- Inspected security equipment and systems to ensure operational functionality.
- Utilized two-way radios and other communication devices for effective team coordination.
- Managed access control systems, verifying identification and signing in visitors.
- Maintained high levels of alertness throughout shifts.
- Reviewed guest identification and employee credentials to authorize entry onto premises.
- Patrolled crowds during events to ensure safety and address security concerns proactively.
- Conducted manual bag searches to prevent entry of prohibited items. manually to identify prohibited items and contraband.
- Operated x-ray and body scanning equipment to prevent prohibited items from being carried onto premises.
Unarmed Security Guard - Paragon Systems Inc - Bethesda, MD
(2018-10 - 2026-01)
I worked at NIH in Bethesda, MD. My responsibilities were to inspect commercial vehicles, processed visitors entering campus by badging them in, helping with directions and questions they had. I have x-ray experience and magnetometer experience as well.
I worked assisting NIH police, with translation from Spanish to English. I have experience as a concierge officer, duties included processing a high volume of visitors entering for special events. I also did detail or special tasks for President Trump, former President Biden, and Dalai Lama.
I worked for NIH from May 2006 until June 2026 for different contracts.
Unarmed Security Guard - MVM Inc - Bethesda, MD
(2006-05 - 2018-10)
- Monitored premises to prevent unauthorized access and ensure safety.
- Enforced facility rules and regulations to maintain order and safety.
- Performed foot patrols around the property to ensure safety and security of personnel and visitors.
- Enforced rules and regulations within the facility while maintaining a professional demeanor.
- Maintained accurate records of daily occurrences including shift logs and incident reports.
- Prepared detailed incident reports when required for review by management team members.
- Deterred criminal activity, vandalism, and general misconduct by providing expert and highly visible security presence at facilities.
- Protected entrances by scanning individuals and bags via manual checks or x-ray machinery.
- Assisted with crowd control at events by monitoring entrance and exit points and ensuring compliance with safety regulations.
- Patrolled crowds during events to preserve order and promote security.
- Monitored CCTV systems to ensure safety and security of premises.
- Utilized two-way radios and other communication devices for effective team coordination.
- Maintained high levels of alertness throughout shifts.
- Searched bags manually to identify prohibited items and contraband.
- Managed lost and found items, ensuring safe return to rightful owners.
- Operated x-ray and body scanning equipment to prevent prohibited items from being carried onto premises.

