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LEGAL OPERATIONS | COMPLIANCE | BUSINESS OPERATIONS
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About
Legal operations and compliance leader with 12+ years of experience across technology, regulated financial services, corporate operations, and litigation.
Experience managing legal operations, compliance programs, contracts, corporate governance and entity matters, regulatory response, outside counsel, KYC/KYB, policies, and cross-functional business operations. Partner with executives, Legal, Compliance, Finance, HR, and Operations to manage risk, improve processes, and keep complex legal and compliance matters moving.
Experience
Compliance & Business Operations Manager (Contractor, Remote) - SCal Mobile - Irvine, CA
(2026-02)
- Manage legal, compliance, and business operations matters and advise the CEO and CFO on compliance and operational risk.
- Built the company’s KYC/KYB program from the ground up, establishing due diligence standards, beneficial ownership review, sanctions and adverse media screening, escalation workflows, and standardized reporting across jurisdictions.
- Lead international KYC/KYB onboarding and enhanced due diligence for business customers across the Middle East, Latin America, and Southeast Asia, resolving entity, ownership, authorization, and documentation issues.
- Manage outside counsel across litigation, employment, and compliance matters, triaging issues internally and coordinating escalation, documentation, and follow-through when external legal support is required.
- Draft and review commercial agreements, NDAs, company policies, and operational documentation and manage contract execution through signature and document workflows.
- Create and maintain SOPs, intake and onboarding workflows, audit checklists, standardized reporting, and internal controls across legal, compliance, and business operations; lead WISE certification readiness with an outside consultant.
- Use AI tools to streamline research, document review, drafting, meeting follow-up, and recurring legal and business workflows, with appropriate confidentiality and quality checks.
- Manage employment compliance operations, including handbook and policy development, hiring and separation processes, background checks, I-9 verification, benefits, employee relations, and California wage-and-hour requirements.
- Lead full-cycle hiring and talent operations, including candidate screening, interviews, offer coordination, background checks, new-hire setup, onboarding, and offboarding.
- Manage company payroll through Gusto and support benefits and employee administration, with responsibility for California wage-and-hour requirements including meal and rest breaks and overtime premiums.
- Oversee vendor onboarding, logistics, shipping, customs, duties, tariffs, and carrier disputes; design Formstack workflows for customer onboarding across different regions.
Legal & Business Operations Manager (Remote) - CoinList - San Francisco, CA
(2024-07 - 2026-02)
- Owned day-to-day legal operations across multiple corporate entities, including legal intake, matter triage, internal trackers, and processes supporting regulatory readiness and multi-entity operations.
- Served as a central escalation point for subpoenas, regulatory inquiries, customer complaints, employment matters, and other legal issues, coordinating stakeholders, deadlines, and leadership visibility.
- Partnered with Legal, Compliance, Finance, HR, Product, Engineering, and Operations on legal and business initiatives and process improvements.
- Supported corporate governance, entity management, regulatory matters, litigation, and internal legal processes across a highly regulated, multi-entity digital asset environment.
- Conducted crypto and DeFi legal and regulatory research using LexisNexis and regulatory intelligence tools and translated findings into practical support for legal and business stakeholders.
- Supported corporate governance and entity management across multiple entities, maintaining legal records and coordinating recurring corporate and regulatory work.
- Managed legal and operational projects with teams across Legal, Compliance, Finance, HR, Product, Engineering, and Operations, keeping stakeholders aligned on priorities and deadlines.
- Provided day-to-day direction and support within legal operations, including oversight of a direct report and coordination with senior legal and compliance leadership.
Associate Manager, Paralegal - Litigation (Remote) - Payward, Inc. (d/b/a Kraken) - San Francisco, CA
(2020-12 - 2024-07)
- Supported the Chief Legal Officer and senior Legal leadership on litigation, regulatory, and escalation matters in a regulated digital asset environment.
- Led day-to-day litigation and regulatory support operations across high-volume, high-risk matters with minimal attorney oversight, coordinating execution, deadlines, discovery, and stakeholder needs.
- Maintained litigation and regulatory trackers that provided leadership visibility into matter status, deadlines, and risk exposure and drove process improvements across legal workflows.
- Managed eDiscovery and matter support using Relativity and related legal technology, coordinating document collection, review, production, and case execution.
- Managed litigation and regulatory reporting and trackers, giving Legal leadership visibility into matter status, deadlines, and risk exposure.
- Coordinated document collection, review, productions, and case execution across multiple concurrent matters and worked with attorneys and internal teams to keep deadlines on track.
Senior Litigation Paralegal - Morgan Lewis - Boston, MA
(2019-04 - 2020-12)
- Led litigation support on complex arbitration and litigation matters, managing discovery, filings, case coordination, and trial preparation across multiple concurrent matters under tight deadlines.
- Managed case files, discovery materials, filings, and trial preparation across multiple matters and worked directly with attorneys on day-to-day case execution.
- Trained and onboarded junior paralegals and received two recognition awards for excellence.
Litigation Paralegal - Ropes & Gray LLP - Boston, MA
(2017-10 - 2019-04)
- Supported high-stakes business litigation and government-facing matters from intake through trial preparation, including pleadings, discovery, DOJ/SEC submissions, and large-scale case projects.
- Coordinated document review, productions, filings, and case logistics across large matters involving multiple attorneys and deadlines.
- Trained and mentored incoming paralegals and received multiple recognition awards for managing complex projects.
Litigation Paralegal - Law Office of Adam P. Whitney - Boston, MA
(2013-11 - 2017-10)
- Supported the full litigation lifecycle across employment and labor matters, including investigations, agency and administrative responses, discovery, and court and agency filings.
- Managed case calendars, discovery, filings, and client and attorney coordination across active matters.
Education
Bachelor of Science - Legal Studies - Purdue University Global (2022-05)
Associate of Applied Science - Business Administration - Purdue University Global (2019-08)
Paralegal Certificate, PDI - University of North Texas (2007-01)