Nadia Ouikhalf

Experienced administrative and customer service professional with a background in dental assisting, accounting, social services, and aviation customer support. Strong communication skills, multilingual, and experienced in working with diverse populations in fast-paced environments. Reliable, organized, and team-oriented with strong patient and client service skills.

Passenger Service Agent - Sky Handling, Logan Airport

(2017-01 - 2019-12)

• Assisted passengers with check-in, boarding, and customer service
• Resolved customer issues and provided travel assistance

Secretary - Excel Center (Math Tutoring Center)

(2016-01 - 2017-12)

• Managed scheduling, student records, and office administration
• Provided customer service to students and parents

Accounting Department - Defense Department

(2013-01 - 2016-12)

• Managed financial records, invoices, and administrative accounting tasks

Social Worker - Defense Department

(2001-01 - 2012-12)

• Provided social support services and administrative assistance

Flight Attendant - Royal Air Maroc

(1998-01 - 2001-12)

• Ensured passenger safety and comfort and delivered customer service in an international travel environment

Hotel Hostess - Majliss Hotel, Rabat

(1996-01 - 1998-12)

• Customer service, guest reception, and reservations assistance

Congress & Seminar Management - Aziz Bouslamti Organization

(1993-01 - 1996-12)

• Assisted with event organization, scheduling, and administration

Diploma - Accounting Technician - Bunker Hill Community College (2006-01)

Training - Flight Attendant Training (1996-01)

Training - Hostess Training (1996-01)

High School Diploma (1993-06)