Natalie Yang
Customer-focused professional with over four years of experience in retail and food service
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About
Customer-focused professional with over four years of experience in retail and food service. Skilled in cash handling, customer service, merchandising, inventory, and teamwork. Bilingual in English and Hmong with a strong work ethic, attention to detail, and excellent communication skills. Seeking a position that offers opportunities for growth, advancement, and long-term career development.
Experience
Apparel Team Member at Dick's House of Sport (2025-09 – Present)
- Assist customers with purchases and questions.
- Fulfill online orders accurately and efficiently.
- Restock merchandise and maintain visual displays.
- Answer store phone calls and support daily operations.
- Visual Merchandising
Team Member/ Training Lead at Portillo's (2023-07 – 2025-04)
- Processed cash, credit, and debit transactions accurately.
- Delivered fast, friendly customer service.
- Maintained a clean and organized work area.
- Worked efficiently during busy rush periods.
Team Member at Crisp & Green (2022-10 – 2023-07)
- Prepared customer orders accurately.
- Operated cash register.
- Restocked inventory and maintained food safety standards.
Team Member at Amazing Twist (2020-08 – 2021-12)
- Provided customer service.
- Handled cash transactions.
- Prepared food and restocked supplies.
Education
High School Diploma – Osseo Area Schools (2026)



