Nicolette Macias

Dynamic, adaptable, and fast learning Human Resources leader with 5+ years of end-to-end HR experience, including talent acquisition, onboarding, employee engagement, performance management, benefits administration, compliance, and process improvement. Proficient in HRIS platforms, including Paylocity and ADP, with a strong track record of leveraging technology to streamline HR processes, improve data accuracy, and enhance reporting. Skilled in both people-centered leadership and data-driven decision-making, with a passion for fostering inclusive, high-performance workplace cultures.

Adept at solving problems, optimizing workflows, and collaborating cross-functionally to drive organizational success.

Human Resources Manager at Homewise Inc. (2020-12 – 2025-06)

• Directed all operational HR functions, aligning talent management strategies with organizational mission and business objectives.
• Managed full-cycle recruitment for diverse roles, partnering with department leaders to ensure cultural fit and performance alignment.
• Utilized Paylocity HRIS to manage employee records, process payroll changes, run compliance reports, and track performance review completion.
• Oversaw benefits administration using ADP, ensuring accuracy in enrollments, deductions, and compliance documentation.
• Led onboarding initiatives that improved new-hire integration and boosted retention rates.
• Oversaw performance review processes, including 30/60/90/180-day evaluations and annual/mid-year reviews.
• Ensured HR compliance with employment laws and internal policies.
• Spearheaded employee engagement programs, company-wide events, and strategic HR projects to boost satisfaction and retention.

Human Resources Specialist at Homewise Inc. (2020-03 – 2020-12)

• Supported talent acquisition efforts, prepared recruitment materials, and facilitated preliminary interviews.
• Coordinated onboarding, orientation, and review cycles for new employees using Paylocity workflows to streamline documentation and training.

Store Co-Manager at Guess?, Inc. (2015-11 – 2020-03)

• Led recruiting, hiring, training, and development for store staff and management team.
• Managed operations to meet or exceed sales, payroll, shrink, and conversion targets.
• Delivered high-quality customer experiences through coaching, visual merchandising, and operational standards.

Assistant Manager at Guess?, Inc. (2012-02 – 2015-11)

• Supervised store operations, visual merchandising, and sales initiatives.
• Delivered consistent customer service excellence and sales growth.

Sales Associate at Guess?, Inc. (2011-10 – 2012-02)

• Provided exceptional customer service and maintained store organization.

Staff at Boys & Girls Clubs of America (2003-05 – 2006-09)

• Supported youth programs and fostered a safe, positive environment for participants.
• Participated in fundraising events and participant engagement activities.
• Maintained HR documentation, intranet content, and organizational charts.
• Assisted employees with policy and benefits inquiries, escalating complex issues as needed.
• Planned and executed corporate events, recognition programs, and staff communications.

High School Diploma – Capital High School (2005 – 2009)

Basic Core Classes – CNM (2009 – 2011)