Salesforce Developer - Cloud-9bee Inc - St. Louis, MO | Remote
(2026-05)
- Write and maintain Apex classes, triggers, and Visualforce pages to extend Salesforce platform functionality and automate complex business logic.
- Develop Lightning Web Components (LWC) and Lightning applications to deliver modern, responsive user interfaces for enterprise clients.
- Customize Salesforce applications using custom objects, fields, validation rules, workflows, and Process Builder to meet business requirements.
- Create and manage REST and SOAP API integrations to connect Salesforce with external systems and third-party platforms.
- Utilize Data Loader and Informatica for data migration, transformation, and synchronization between Salesforce and other platforms.
- Identify, troubleshoot, and resolve application defects and performance issues across Salesforce environments.
- Collaborate with business analysts, project managers, and stakeholders to gather requirements and deliver scalable CRM solutions.
- Author and maintain technical documentation, user guides, and training materials; provide end-user support and training on Salesforce functionality.
- Stay current with Salesforce releases, features, and best practices to proactively adopt new tools and platform enhancements.
Business Systems Analyst - Kronocode Solutions LLC - United States | Remote
(2026-01 - 2026-05)
- Gathered, analyzed, and documented business requirements, translating stakeholder needs into scalable Salesforce solutions across B2B, B2C, and hybrid business models.
- Led end-to-end Salesforce CRM implementations including configuration, testing, deployment, and ongoing support.
- Administered Salesforce environments — user management, security settings, workflows, reports, dashboards, and automation.
- Analyzed and improved business processes through process mapping and reengineering aligned with Salesforce best practices and ITM principles.
- Authored and maintained epics, user stories, and functional documentation to support Agile delivery teams.
- Designed and supported Salesforce integrations and data migrations using APIs, middleware, and web services.
- Built and maintained operational, reconciliation, and executive dashboards to support IT and business decision-making.
- Led User Acceptance Testing (UAT), ensuring system changes met functional, technical, and compliance requirements.
- Monitored system performance, platform adoption, security posture, and compliance metrics, reporting findings to IT leadership.
System Engineer - Tata Consultancy Services (TCS) - Hyderabad, India | On-site
(2021-11 - 2023-09)
- Managed Salesforce CRM platform for global enterprise clients, supporting 500+ users across multiple regions.
- Led data migration projects involving 1M+ records with zero data loss using Data Loader and ETL best practices.
- Achieved 95%+ SLA compliance by monitoring case queues, escalation rules, and service processes in Service Cloud.
- Automated business processes using Flows and Process Builder, and built Lightning Web Components (LWC) to improve user-facing interfaces, reducing manual effort by 30%+.
- Developed Python scripts on AWS for data pipeline automation, reporting, and backend system integrations.
- Collaborated with offshore and onshore teams in Agile sprints to deliver CRM enhancements on schedule.
Summer Intern – AI/ML - Teach Tech Services - Hyderabad, India | Remote
(2019-06 - 2019-08)
- Developed deep learning models for image classification and facial recognition using Python, TensorFlow, and OpenCV.
- Research contributed to a published paper on facial recognition systems in IJREAM journal (2021).
Student Intern – IoT & Salesforce - Electronics Corporation of India Limited (ECIL) - Hyderabad, India | On-site
(2019-06 - 2019-07)
- Designed an IoT-based temperature and humidity monitoring system using DHT11/DHT22 sensors.
- Integrated IoT sensor data into Salesforce via APIs/Webhooks, creating custom dashboards and automated Flow alerts.
- Implemented validation rules and security access controls to ensure data accuracy and compliance.
