Nuni Quinones

Versatile, bilingual (English/Spanish) Professional and Certified Notary Public with over 15 years of diverse experience across medical administration, tax preparation, caregiving, and student transportation. Proven track record of managing high-volume data entry, maintaining strict regulatory compliance, and delivering exceptional customer service. Exceptional organizational talent with a strong background in medical scheduling (Epic/EHR systems), file management, QuickBooks, and client relations.

School Van Driver at BlueCap Service (2025-08 – Present)

• Transport school-aged, alternative education, and special needs students safely while adhering strictly to all traffic regulations.
• Foster strong, collaborative communication and friendly relationships with students, parents, and school administration.
• Establish optimized daily pick-up and drop-off routing schedules to minimize student wait times.
• Perform meticulous pre-trip vehicle inspections (brakes, lights, tires) and maintain accurate logs for fuel and mileage.

In Home Caregiver at Kings Home Healthcare (2025-01 – Present)

• Deliver personalized, compassionate in-home care to individuals with complex health conditions to promote emotional and physical well-being.
• Assist clients with Activities of Daily Living (ADLs) including mobility support, bathing, grooming, and dressing.
• Coordinate, manage, and accompany clients to essential medical appointments to ensure continuity of care.
• Support rehabilitation goals by safely guiding clients through prescribed therapeutic exercises.
• In home care for my 4yr old Autistic son

Tax Professional at Intuit (2024-12 – 2026-03)

• Prepared accurate federal, state, and local tax returns remotely for a diverse client base.
• Maintained high client satisfaction ratings by providing exceptional, clear virtual customer service.
• Managed personal workflow pipelines to track client milestones and ensure timely completion of filings.

Tax Preparer at Smoker & Company (2024-06 – 2025-01)

• Conducted personal and business tax preparation while providing expert answers to complex tax questions.
• Reviewed official tax notices to build compliant solutions and filled out property tax/rent rebate forms.

Tax Professional at DL & K Taxes LLC (2023-01 – 2024-05)

• Handled full-cycle personal and business tax filings alongside processing rental rebate documentation.
• Managed cash handling and securely collected administrative fees for tax preparation services.

Lead Sales Associate / Key Holder at The Loft Outlet (ANN Taylor) (2022-11 – 2023-11)

• Opened and closed retail facilities securely while managing register balancing and cash handling.
• Supervised floor sales associates and drove business metrics through elevated customer service.

Claims Adjuster at The Loomis Company (2021-12 – 2022-11)

• Examined, calculated, and adjudicated complex insurance claims in strict compliance with plan documentation.
• Conducted daily open audits and processed high-dollar claims under rigorous morning and afternoon deadlines.

Daycare Teacher at Ruiz Family Daycare (2021-04 – 2021-10)

Early Childhood Education (ECE), Behavior Management & Guidance, Curriculum & Lesson Planning, Parent-Teacher Communication, Sanitation & Health Safety, Infant/Toddler Care Milestones, Emergency Preparedness & First Aid/CPR

• Maintained a clean, sanitized, and safe learning environment by strictly following local health and safety childcare regulations.
• Supervised daily routines including structured playtime, hygienic diapering, potty training, and scheduled nap times.
• Administered nutritious meals and snacks while carefully managing specific dietary restrictions and allergy protocols for up to [Number] children.
• Monitored playground and indoor activities proactively to prevent injuries and maintain a calm, secure space.
• Designed and implemented age-appropriate lesson plans that promoted cognitive, social, and emotional development milestones.
• Facilitated interactive learning activities encompassing arts and crafts, music, sensory play, and early literacy skills.
• Guided positive behavior management techniques to teach sharing, emotional regulation, and basic conflict resolution skills among toddlers.
• Communicated daily with parents and guardians regarding student progress, behavioral updates, and medical forms via digital childcare applications.
• Maintained accurate, compliant digital records tracking child attendance, incident reports, daily logs, and developmental milestones.
• Collaborated effectively with team members to design weekly schedules, manage classroom materials, and coordinate school drop-offs/pick-ups.

Document Imaging Specialist at Penn Medicine LGH (2019-01 – 2021-09)

• Scanned, indexed, and organized high-volume medical documentation directly into the Epic Electronic Medical Records system.
• Upheld strict healthcare privacy and security policies to safeguard sensitive informational assets.

Front Desk Agent at Westphal Orthopedics (2018-03 – 2020-08)

• Managed patient check-in/out, appointment scheduling, medical referrals, and insurance authorizations.
• Handled copays and medical billing queries utilizing deep knowledge of HCPCS, ICD-10, and CPT terminology.

Test Scheduler at Lancaster Urology (2016-08 – 2017-09)

• Coordinated complex diagnostic testing schedules across multiple hospital and outpatient facilities.
• Provided bilingual phone support in English and Spanish to answer patient questions regarding clinical procedures.

Customer Service Specialist at Lancaster General Health (2010-08 – 2016-08)

• Resolved account balance issues, processed client payments, and offered certified bilingual interpretation services.

Tax Preparer (Seasonal) at Jackson Hewitt (2005-11 – 2015-04)

• Offered seasonal federal and state tax preparation and customer support for over a decade.

Vocational Training in Paraprofessional – IU13 (2025-09 – 2025-12)

Certificate in Medical Administrative Assistant – Lancaster County Career and Technology Center (2009-08 – 2010-08)

Certificate in Administrative Assistant – Lancaster County Career and Technology Center (2008-08 – 2009-07)

High School Diploma or GED – Potomac Job Corps (2000-06 – 2000-12)