Nyia Chess
Dedicated and empathetic healthcare support professional
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About
Dedicated and empathetic healthcare support professional based in the Twin Cities, currently completing an Unlicensed Dental Assistant certification at Summit Academy OIC. Combines a strong foundational knowledge of dental terminology, patient care, and HIPAA regulations with active listening and top-tier customer service skills. CPR/BLS certified with a proven ability to communicate effectively and maintain a safe, welcoming environment for patients.
Experience
Pharmacy Technician - Walgreens - Minneapolis, Minnesota
(2024-10 - 2026-03)
- Processing Prescription Accurately while following pharmacy guidelines
- Assisted customers with insurance billing and payment processing
- Delivered professional customer service by answering questions and solving problems
- Maintained inventory levels by organizing and restocking medication supplies
- Following compliance and safety regulations to ensure accurate pharmacy operations
Crew Member - Holiday - Saint Paul, Minnesota
(2023-09 - 2024-06)
- Operated a cash registers and handled customer transactions
- Provided friendly and efficient customer service
- Maintained Cleanliness and organization throughout the store
- Managed inventory and assisted with stocking
Education
Unlicensed Dental Assistant Certification - Dental Assisting - Summit Academy OIC (2026-07)
Highschool Diploma - Gordon Parks High school (2024)
