Olivia Howson

Highly motivated Customer Service professional with over 15 years of experience in the retail and customer service industry. Demonstrates excellent communication and interpersonal skills with customers and staff. Highly observant and detail oriented with excellent decision making and problem solving skills. Works effectively both independently and as part of a team.

Licensed Freelance TLC Driver - Myle - Brooklyn, NY

(2025-09)

Pick up and drop off passengers on time, while providing a positive and hospitable experience with safe and reliable Access A Ride car service. Operated TLC approved vehicle while transporting persons with disabilities, the elderly and persons in a wheelchair.

Licensed Freelance TLC Driver - Uber - New York, NY

(2025-09)

Pick up and drop off passengers on time, while providing a positive and hospitable experience with safe and reliable service, operating a TLC approved vehicle.

Licensed Freelance Cosmetologist - Self Employed - Brooklyn, NY

(2017-10)

Mobile Based Cosmetologist, I specialize in all hairstyles and textures. I'm a trained lash technician and Makeup Artist servicing the New York Area.

Paratransit Driver - VGM (MTA) Access A Ride - Long Island City, NY

(2024-09 - 2025-08)

Pick up and drop off customers with company car on time, while providing a positive and friendly attitude with safe and reliable Access A Ride car service, transporting persons with disabilities, the elderly and persons in a wheelchair.

TLC Driver - Revel - Brooklyn, NY

(2024-03 - 2025-08)

Pick up and drop off customers with company car on time, in various parts of the TriState area. Provided a positive and friendly attitude, with safe and reliable car service.

Hair Stylist - Drybar - Manhattan, NY

(2023-03 - 2023-11)

• Great All Guest In Welcoming Manner
• Hold Brief Consultations With Clients To Discuss Desired Look
• Wash And Condition Clients Hair In A Timely Fashion
• Performed Blowout And Hairstyling In Timely Fashion
• Check Out Guests Sufficiently At All Times Using POS System

Self Direct Service Worker - A Very Special Place Inc. - Staten Island, NY

(2020-03 - 2023-07)

As a Self Directed Service Worker working with Com-Hab/Respite Cases, I provide daily support to ensure the wellbeing and safety to individuals with developmental disabilities. I help them follow a personal customized system that allows them to execute their everyday tasks/goals. These tasks/goals range from encouraging individuals on how to maintain an independent confident role within the community and within the home.

Home Health Aide - PREFERRED HOME CARE AGENCY - Brooklyn, NY

(2020-03 - 2023-07)

As a Home Health Aide I provide services to disabled or elderly clients in their homes.

• Light/thorough housekeeping
• Administering patients their prescribed medications
• Handle patients shopping and errands
• Accompanying them to appointments and any public venture

Server - Bahama Breeze - Raleigh, NC

(2017-02 - 2017-10)

Greeted all guest in a welcoming manner, Provided excellent customer service, while creating a hands on memorable experience to all whom I came in contact with on the daily. Received and fulfilled guest food and beverage orders. Accurately handled cash and credit card payments and tips sufficiently. Maintained knowledge of all necessary guidelines and rules provided to me upon hire. Kept a clean and sanitary work environment at all times.

Cashier/Barista - Compass Group - Morrisville, NC

(2016-03 - 2017-06)

Greeted all guest in a welcoming manner, Provided excellent platinum service, while creating a hands on memorable experience to all whom I came in contact with daily. Received and fulfilled guest food and beverage orders. Accurately handled cash and credit card payments sufficiently.

Prep and cooked food in grill station following proper sanitary food handling guidelines. Maintained knowledge of all necessary guidelines and rules provided to me upon hire. Kept a clean and sanitary work environment at all times.

Salon Assistant - Udell's Beauty Salon - Brooklyn, NY

(2015-01 - 2015-12)

• Assisted Stylist with client appointments and daily operations of the salon
• Answered incoming phone calls and scheduled client appointments
• Washed and conditioned hair; mixed and applied hair color
• Swept and mopped the floors, wiped mirrors and washed towels
• Completed errands on behalf of the salon

Cashier/Counter Worker - Aramark - Flushing, NY

(2011-04 - 2014-09)

• Assisted Stylist with client appointments and daily operations of the salon
• Answered incoming phone calls and scheduled client appointments
• Washed and conditioned hair; mixed and applied hair color
• Swept and mopped the floors, wiped mirrors and washed towels
• Completed errands on behalf of the salon

Cosmetology (Vocational School) - Cosmetology - The Hair Design Institute (2015-02 - 2015-11)

High school diploma or GED - Brooklyn Educational Opportunity Center (2009-09 - 2010-05)