Paige Reed

I’m a customer-focused professional with a strong background in hospitality, service, and working directly with people from diverse backgrounds. I’m passionate about creating positive experiences while making sure people feel heard, respected, and supported. My experience has strengthened my communication, problem-solving, and relationship-building skills, especially in fast-paced environments.

I bring empathy and attention to detail to my work and believe in providing compassionate, solutions-oriented support. I’m especially drawn to opportunities where I can combine excellent customer service with my passion for helping and advocating for others.

Substitute Teacher at Fort Worth ISD (2024-09 – Present)

• Adapted quickly to various classroom environments, maintaining continuity in student learning across multiple grade levels.
• Implemented lesson plans effectively while managing classroom behavior with empathy and respect.
• Fostered a positive and inclusive learning environment, supporting the academic and emotional needs of diverse student populations.
• Communicated with staff and students to ensure a smooth transition during teacher absences, upholding district standards.

Server at Ascension Coffee (2024-08 – Present)

• Effectively managed a significantly larger service section compared to traditional serving roles, requiring exceptional time management and multitasking skills.
• Fostered a supportive and collaborative work environment, utilizing interpersonal skills to build strong relationships with a small, close-knit team.
• Practiced respectful and empathetic communication to resolve challenges and ensure seamless operations.
• Delivered high-quality service by balancing customer satisfaction with operational efficiency.

Server/Server Trainer at Pluckers Wing Bar (2022-09 – 2024-07)

• Consistently delivered exceptional guest experiences, driving customer retention and loyalty.
• Coordinated efficient food service operations, ensuring seamless team collaboration and high-quality service.
• Led comprehensive training programs for new servers, fostering a culture of excellence and adherence to company standards.
• Gained valuable management experience by overseeing daily operations and mentoring staff.

Guest Services Specialist/Key Holder at Canyon River Spa and Salon (2021-06 – 2022-08)

• Provided personalized guest services, enhancing client satisfaction and loyalty.
• Managed inventory control and sales, optimizing product availability and financial performance.
• Supervised cash handling processes and ensured secure and efficient operations.
• Conducted recruitment and onboarding, effectively integrating new employees into the team.

Youth Development Specialist at Boys and Girls Club-Mt. Airy Unit (2021-01 – 2021-05)

• Facilitated a distance learning classroom, aligning with the mission to support youth education and development.
• Created and led programs focused on the cognitive, emotional, and physical growth of students.
• Collaborated with educators, parents, and community members to provide holistic support and ensure student success.

Bachelor of Science in Sociology – Texas Christian University, AddRan College of Liberal Arts (2024-05)