Pamela Tennison
Evening Receptionist/Administrator
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About
People-focused, committed leader specializing in team collaboration and data analysis to maximize outcomes and consistently exceed objectives.
Experience
Evening Receptionist/Administrator - Midtowne Assisted Living and Memory Care - Midlothian, TX
(2025-10)
- Responsible for scanning checks, processing long term care claims and other payments.
- Assist all visitors and residents with guidance both in person and over the phone.
Account Services Title Supervisor - Nissan Motor Acceptance Corporation - Irving, TX
(2015-09 - 2019-07)
- Oversaw title department operations and ensured zero compliance breaches.
- Trained and developed new supervisors to manage high-volume workflows.
Transaction Processing Payment Supervisor - Nissan Motor Acceptance Corporation - Irving, TX
(1995-07 - 2015-09)
- Managed payment-processing for a portfolio of over 2 million accounts.
- Served as subject-matter expert for vendor relationships and payment issues.
Customer Service Supervisor - Nissan Motor Acceptance Corporation - Irving, TX
(1991-02 - 1995-07)
- Led a team of customer-service representatives, set performance standards and conducted coaching.
Customer Service Senior Representative - Nissan Motor Acceptance Corporation - Irving, TX
(1990-07 - 1991-02)
- Provided front-line support for customer inquiries, escalations and account maintenance.
Supervisor - Great American Reserve Insurance - Dallas, TX (Relocated to Carmel, IN)
(1985-08 - 1990-06)
- Supervised insurance operations, including claims processing, vendor management and compliance reporting.
Policy Administration and Customer Service Representative - J.C. Penney Life Insurance - Dallas, TX
(1978-12 - 1985-08)
- Handled policy administration, customer service and departmental reporting.
Education
Coursework toward degree - Mountain View College
Kilgore College
High School Diploma - Avery High School
