Pedro Reyes

Accomplished hospitality professional with over 10 years of experience in fine dining, luxury hotels, and high volume restaurant environments. I've had the privilege of working with some of the industry's most prestigious establishments, contributing as a server, team leader, and manager. I've also played key roles in the successful opening of multiple restaurants, bringing structure, energy, and high standards to each launch.

Known for my ability to connect with guests and coworkers alike, I thrive in fast paced, team oriented settings where excellence and service come first. Highly driven, adaptable, and people focused, I take pride in creating outstanding guest experiences while helping teams grow and succeed.

Fine Dining Server at Michelin Star Restaurant - Stubborn seed - Miami, FL

(2026-01)

• Maintained extensive knowledge on wine pairings and mastered spiels, ingredients, allergies on every dish.
• Highest reviewed server in the restaurant and maintained high sales averaging 3-6 thousand a night.
• Featured in the Apple TV show knife's edge looking for a Michelin star.
• Upsold menu items to enhance guest enjoyment and increase sales opportunities.
• Lead the team by example, always brining a positive attitude and energy to work and showing what exceptional hospitality is all about.

Fine Dining Server - Grove bay hospitality - Miami, FL

(2023-04)

Maintained service excellence at Red Rooster Miami, a modern Southern cuisine restaurant.

• Secured numerous five-star reviews to bolster restaurant ratings and popularity.

Fine Dining Server - Mother wolf - Miami, FL

(2024-10 - 2025-11)

• Was part of the opening team of Mother wolf Miami, learned a lot about Italian cuisine and pronunciation of menu items.
• Attended many training sessions on steps of service and proper verbiage on the highest service possible. Worked in a team to ensure the guests were tended to with the highest regard.
• Responded quickly to guest inquiries or complaints in a professional manner.
• Promoted additional menu items or special offers as appropriate.
• Trained in wine and liquor service in order to provide full and positive experiences to guests.

Fine Dining Server - Perrys Steakhouse & Grille - Miami, Florida

(2025-08 - 2026-01)

• Provided exceptional customer service to enhance dining experience.
• Recommended wine pairings to complement menu selections.
• Provided exceptional service to high volume of daily customers.
• Cleaned tables after service and quickly resetting supplies to maintain restaurant and service flow.
• Welcomed guests with personable attitude and brought beverage orders while reviewing menu options.

Lead Bartender at Fine Dining Restaurant - Four marlins - Key West, FL

(2022-05 - 2024-01)

• Collaborated with team at prestigious fine dining restaurant to enhance guest service quality.
• Maintained updated communication with head chef regarding menu changes and customer preferences.
• Oversaw inventory management of liquor, beer, wine, and other beverage items.
• Greeted guests with professionalism, ensuring a welcoming atmosphere.
• Provided tailored drink recommendations based on customer preferences.
• Participated in weekly team meetings to align on management goals and objectives.
• Demonstrated extensive knowledge of liquors, wines, and entrees to assist guests effectively.
• Recommended signature dishes with detailed descriptions, highlighting ingredients and preparation.
• Explained restaurant concept and flavor profiles to guests, exceeding service expectations.
• Followed up with guests post-meal to assess satisfaction and enhance experiences.
• Responded promptly to guest inquiries and resolved complaints professionally.

Head Bartender - Hard Rock Cafe - Key West, FL

(2022-07 - 2023-01)

• Achieved award for best margarita on the island through exceptional mixology skills.
• Ensured high-quality service standards while training new bartenders for optimal performance.
• Conducted regular bar inventories and completed daily requisition sheets efficiently.
• Recommended food and drink pairings tailored to patron preferences and promotions.
• Described drink flavors and profiles to assist customers in making informed choices.
• Maintained rigorous safety and sanitation standards among bar staff through strict enforcement.
• Reinvented classic cocktails to align with innovative menu offerings.

Hilton Events Bartender/Server - Hilton Anatole - Dallas, TX

(2017-01 - 2020-01)

• Prepared events by arranging tables and service for up to 2000 guests.
• Delivered superior guest service by proactively anticipating guest needs.
• Supported efficient banquet flow by setting up and manning beverage stations.
• Prepared bars for big events and worked behind the bar making exceptional cocktails for guests and enhanced their experience at the hotel the best i could.
• Answered questions regarding menu items and assisted guests in making selections.

Gaucho Chef/Server - Fogo de Chão - Dallas, TX

(2015-01 - 2017-01)

• Contributed to opening of new restaurant location, ensuring exceptional guest service standards.
• Trained staff to deliver outstanding dining experiences for all guests.
• Worked as both server and bartender, providing high-quality service in diverse roles.
• Prepared meats for guest meals, maintaining kitchen efficiency and quality control.
• Participated in monthly wine tasting classes to enhance wine knowledge and pairing skills.