Peyton Vaughn
Hospitality Operations & Guest Experience Professional | Management & Sales Development
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About
Hospitality professional with more than a decade of experience building loyal guest relationships and delivering consistent service in high-volume restaurant environments. Known for reading people well, adapting communication, resolving concerns, managing competing priorities, and remaining composed during peak periods. Brings experience supporting new-hire onboarding, a B.A. in Psychology, and a strong record of reliability.
Seeking a formal hospitality management or hospitality sales role with a clear path into broader operational or commercial leadership.
Experience
Bartender at The Greyson (2024-03 – 2026-06)
- Built and retained a loyal repeat clientele through attentive relationship management, personalized service, and consistent follow-through.
- Anticipated guest needs and adapted communication to different personalities and situations, strengthening trust and the overall guest experience.
- Managed multiple guest interactions simultaneously in a fast-paced environment while maintaining responsiveness, accuracy, and service quality.
- Stayed composed during peak periods, prioritized changing needs in real time, and helped resolve concerns while protecting the guest relationship.
Bartender / Server at Ed's Tavern (2014-10 – 2025-01)
- Sustained a decade-long tenure and developed a reputation for reliability, discipline, and dependable performance during the busiest shifts.
- Helped onboard new employees and reinforce procedures and service expectations, providing practical experience in peer training and team support.
- Resolved guest disputes through calm communication and service recovery, preserving relationships and creating positive outcomes.
- Coordinated effectively with coworkers while balancing high guest volume, shifting priorities, and the demands of a fast-moving hospitality environment.
Education
Bachelor of Arts (B.A.) in Psychology – University of Miami (2021)

