Rachel Clayton

Administrative professional with a strong background in organization, problem-solving, and communication. Skilled in maintaining detailed records, managing calendars, and improving filing systems to support efficient operations. Adept at collaborating with teams and handling diverse tasks to ensure seamless workflow and effective client interactions.

Administrative Coordinator - PetSmart / Humane Society of North Texas

(2013-01 - 2019-12)

• Developed and maintained filing systems for electronic and paper documents.
• Processed invoices and prepared expense reports.
• Performed data entry tasks accurately with attention to detail.
• Collaborated with other organizations involved in rescue operations for wild animals.
• Maintained detailed records of animal behavior and medical histories.
• Transported large and small animals safely between different locations using specialized equipment.
• Performed routine maintenance tasks such as cleaning cages, feeding animals and monitoring their health.

Secretary and Receptionist - Clayton Consulting

(2016-01 - 2023-12)

• Answered incoming calls promptly and professionally, routing messages as needed.
• Performed data entry and generated reports.
• Developed and maintained effective working relationships with clients, vendors, and staff.
• Maintained organized calendar of important meetings and events.
• Developed and implemented efficient filing systems to organize documents for easy retrieval.
• Composed professional correspondence such as letters, memos, emails.
• Scheduled and confirmed appointments for clients.
• Greeted visitors warmly upon arrival at the office; provided friendly customer service.

Receptionist

Computer Software/Hardware Delivery Driver

Clerical work

Cashier

Animal Behaviorist - HSNT - Fort Worth, TX

(2013-09 - 2016-04)

• Assessed environmental factors influencing target behaviors and developed strategies for modifying environments for optimal functioning.
• Maintained accurate records documenting progress toward goals established in the treatment plan.
• Identified crisis situations involving animals exhibiting aggressive or destructive behaviors and acted quickly and appropriately to diffuse them.
• Trained staff members in effective implementation of behavior intervention plans.
• Built relationships with community members interested in supporting animal rescue efforts.
• Guided volunteers in caring for animals.
• Facilitated transport of rescued animals from overcrowded facilities or disaster zones.
• Participated in team meetings to discuss best practices for caring for animals.
• Exercised patience when dealing with difficult or aggressive animals.

HSD - Southwest High - Fort Worth