Rachel Keene

Highly experienced Automotive Finance Director/Manager with a successful career and outstanding record of maximizing dealer profit. Expertise in building top-producing teams and finance organizations through tactical sales management plans that effectively sell through financing, insurance, warranties, and aftermarket products. Significant strengths in creative financing and negotiating with banks to get loans approved.

Highly respected, credible and well-known with a large network of industry contacts. Strong staff manager with a solid foundation of ethics and high degree of integrity. Ambitious achiever with high personal goals capable of optimizing cash flow, protecting the dealer/minimizing risk, and maximizing profits.

Finance Manager - ARRIGO CHRYSLER JEEP DODGE RAM

(2020-01)

Manage the entire F&I function for a dealership selling 250-300 units monthly.

• Maintain $2500 gross profit per copy and average 2.5 products per unit.
• Sell credit, insurance and warranty products resulting in an increased penetration rate of 34.5%.
• Obtained financing through various lenders.
• Serve as T.O. on deals where profit has not been maximized and upsell products.

Finance Director/Manager - OFF LEASE ONLY

(2007-01 - 2015-12)

Accountable for overseeing staff and the entire F&I function for the largest dealer in the country selling 1300 cars per month. Responsible for finalizing delivery of vehicles, optimizing cash flow, protecting the dealer/minimizing risk, and maximizing profits. Reviewed POs and credit reports, and effectively utilized information to make informed and aggressive spot decisions.

• Increased sales 44% overall on the back-end.
• Cultivated strong working relationships with major credit/finance companies and local banks to arrange financing for customers.
• Maintained contracts in transit to under 10 days.
• Achieved 60% warranty penetration, average of 2000+ PVR, and 2.5 products per deal.
• Offered vehicle financing, warranties, and aftermarket products to customers and provided them with a thorough explanation of manufacturer and dealership service procedures and policies.
• Worked with General Manager to increase sales and unit profitability.
• Accurately processed financing deals and secured approval through proper federal, state and corporate channels.

Finance Manager - ED MORSE AUTOMOTIVE GROUP

(2004-01 - 2007-12)

Initiated financing and leasing activities for a high-volume dealership.

• Attained $2000 gross profit per vehicle.
• Sought new lending institutions and maintained good working relationships to secure competitive interest rates and creative financing programs. Increased from 2 to 20 lenders and introduced subprime loans to the dealership.

Finance Manager/Director - PRO CHRYSLER JEEP

(2002-01 - 2003-12)

Provided leadership for staff and oversaw the F&I function for this dealer.

• Increased $ per copy from $838 to $1070 and products per deal from 1.34 to 1.70.
• Audited deal jackets to identify areas in need of improvement. Implemented strategic menu adjustments, conducted staff coaching/training, updated new products, and instituted improved menu placements.
• Developed and maintained finance processes and procedures that effectively protected the financial assets of the dealership.
• Streamlined finance and sales processes increasing deal efficiency and timeliness by 12% while maintaining gross margins.

Finance Manager - COURTESY FORD

(2001-01 - 2002-12)

Initiated financing and leasing activities for a high-volume dealership.

• Increased sales on the back end 42% overall, the #2 ranked dealer in the nation.
• Reviewed circumstances of each deal and advised each closer on a strategy to maximize profit. Directed closers as to products rate administration and closing techniques.
• Accurately processed financing and leasing deals and secured approval through proper federal, state and corporate channels.
• Submitted paperwork to the dealership's Accounting Department in a timely manner in compliance with industry regulations.

University of Colorado at Colorado Springs

Pikes Peak Community College