Ramanjaneyulu

Senior Salesforce Developer with over 10+ years of experience in Salesforce development and administration, delivering enterprise solutions across State, finance and insurance domains with strong involvement in the full SDLC. Experienced in leading end-to-end implementations of Sales Cloud and Service Cloud, covering analysis, design, development, testing, deployment, and production support. Strong background in building Salesforce integrations using REST and SOAP APIs to connect Salesforce with external business systems in a secure and reliable manner.

Solid understanding of Salesforce data architecture, including standard objects such as Accounts, Contacts, Opportunities, Leads, Campaigns, Cases, Products, Price Books, Reports, and Dashboards, along with custom design. Skilled in Apex development using classes, triggers, batch processes, queueable processing, future methods, Visualforce, SOQL, and SOSL to support complex business requirements. Experienced in SQL and Oracle database development, including query design, stored procedures, indexing, performance tuning, and PL/SQL programming for large and complex datasets.

Strong knowledge of relational and Salesforce data modeling, including normalization, referential integrity, standard & custom objects, lookup relationships, master-detail relationships, junction objects, person accounts, and record types. Hands-on experience in Salesforce security architecture, including organization-wide defaults, role hierarchy, profiles, permission sets, sharing rules, and field-level security to support compliance and controlled access. Proven ability to improve application performance by managing governor limits, applying bulkification best practices, and using asynchronous Apex processing patterns.

Experienced in CI/CD and release management using Jenkins, Azure DevOps, GitHub Actions, Copado, and Salesforce DX for streamlined deployments and version control. Worked with secure authentication and identity management solutions including SSO, SAML 2.0, and OAuth 2.0 for enterprise integrations.

Developed Lightning Web

Components (LWC) with focus on usability, accessibility standards, and maintainable component design. Experienced in integrating Salesforce with AI-driven services and using predictive insights to support smarter decision-making, workflow automation, and improved business outcomes.

Lead Salesforce Developer at NYCOTI (New York City Office of Technology & Innovative) (2024-10 – Present)

Salesforce Industries CPQ and AI-Driven Quote Automation Platform- NYCOTI State Client. The work goes beyond just development it involves designing systems that simplify quoting processes, improve data flow across platforms, and integrate with AI-driven services to enable smarter, faster decision-making. I also play a key role in leading development efforts and ensuring the platform remains stable and scalable.

• Participated in designing and coding custom Salesforce applications using Lightning Web Components (LWC), Apex, and Visualforce. As a Salesforce Lead, managed the team and oversaw the production systems and applications.
• Designed and implemented Salesforce Industries CPQ solutions for complex, configurable products modeling attributes, rules, and pricing, enabling guided selling and automated quote generation for multi-line, multi-site deals.
• Expertise in Salesforce-to-Salesforce integration and REST-based integration.
• Architected end-to-end Omni Studio solutions, specifically designing complex Omni Scripts for guided selling and Integration Procedures to aggregate data from multiple legacy systems.
• Utilized Data Raptors (Extract, Turbo, Load, Transform) to map Salesforce data into JSON structures for LWC consumption, improving data processing speed.
• Configured Vlocity/Salesforce Industries CPQ Cart APIs and advanced pricing logic to handle multi-site deal structures for enterprise-scale deployment. Created complex object relationships (Lookup, Master-Detail, Junction Objects).
• Integrated Salesforce with external AI services using REST APIs to support analytics and automated decision-making.
• Designed scalable Apex services and asynchronous processing (Batch, Queueable) to support AI-driven data processing.
• Collaborated with security and infrastructure teams to implement secure deployment pipelines and DevSecOps controls using Copado and CI/CD automation.
• Maintained data integrity using validation rules, duplicate management, and roll-up summaries.
• Configured and maintained robust Salesforce Security Architecture including: Organization-Wide Defaults (OWD), Role Hierarchy, Sharing Rules, Profiles & Permission Sets, Field-Level Security.
• Oversaw data imports, exports, and data integrity tasks, ensuring accurate data within the Salesforce platform, including management of external data consolidation.
• Experience collaborating with third-party teams to resolve user issues while creating quotes and products in Salesforce CPQ. Used Box API to trigger actions based on file events when contracts are uploaded.
• Designed web pages using Lightning Web Components (LWC) and developed applications on Experience Cloud (Community) based on Lightning. Implemented Person Accounts, Record Types, and Schema Builder configurations.
• Strong understanding of Salesforce Sales Cloud, Service Cloud, Experience Cloud, and Platform Development with expertise in configuration, automation, and API integrations.
• Created and set up Profiles and Permission Sets for Copado users. Configured pre-deployments and post-deployment validations for seamless transitions and automated test executions during deployment pipelines.

Senior Salesforce Consultant at U.S Bank (2023-08 – 2024-09)

Salesforce Financial Services Automation and AI Platform. Worked with U.S. Bank to enhance Salesforce capabilities for financial services operations, focusing on improving customer engagement, automating workflows, and integrating AI-driven insights into business processes. The project emphasized secure integrations, performance optimization, and intelligent automation.

• Designed, developed and deployed Visualforce Pages, Visualforce Custom Controller Components, Custom Objects, Apex, and Controller Classes to suit the needs of the application.
• Designed Lightning Web Components (LWC) that consume AI predictions via Apex services for real-time support.
• Designed secure financial integration workflows using OAuth 2.0, SAML authentication, and Named Credentials.
• Maintained GitHub version control, integrated with Copado & AutoRABIT for CI/CD deployments, ensuring consistency across multiple environments. Implemented AI-assisted automation using Salesforce Einstein Analytics and predictive insights to improve case resolution and customer engagement.
• Worked in Agile/Scrum environments with sprint-based delivery and participated in Sprint Planning, Backlog Grooming, Stand-ups, Reviews, and Retrospectives.
• Built automation frameworks using Flow and Apex to enable intelligent task routing and workflow optimization.
• Integrated Salesforce with external AI/ML services via REST APIs for predictive scoring and automated business rules.
• Developed high-performance UI components using Omni Studio FlexCards to provide 360-degree financial views, integrating real-time AI predictions via Apex Action triggers.
• Engineered secure data flows using Integration Procedures with OAuth 2.0 authentication to fetch sensitive financial data from external ML APIs.
• Optimized Omni Studio performance by implementing calculation matrices and procedures to replace heavy Apex-based pricing logic, reducing server-side processing time.
• Created Triggers and Apex Classes

Bachelors in Electronics and Communication Engineering – Tirumala Engineering College (Affiliated with JNTU) (2016)

Masters in Information Technology Management (MS ITM) – Concordia University, Saint Paul, MN (2024)