
Rasheed Rasshan II
Aviation Student | Technical & Customer Service Professional
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About
Dedicated aviation student and certified welder with experience in automotive service, customer assistance, photography, and STEM-based projects. Brings strong technical aptitude, attention to detail, problem-solving ability, and communication skills. Interested in aviation, technical operations, and hands-on roles that combine safety, precision, teamwork, and customer service.
Experience
Auto Cleaning Service Specialist at Carnation Auto Spa (2026-05 – Present)
- Manage service workflow and scheduling to support efficient operations and reduce customer wait times.
- Perform detailed vehicle cleaning while maintaining quality standards, organization, and a professional customer experience.
- Work effectively in a fast-paced environment while balancing accuracy, time management, and team coordination.
Customer Assistance at Endowed Ascension (2025 – Present)
- Support high-volume customer interactions during educational and large-scale events while maintaining professionalism under pressure.
- Collaborate with cross-functional teams to improve service processes, response times, and overall customer experience.
- Provide clear communication, organized assistance, and dependable support across event and customer-service activities.
Education
Aviation / Flight Education – Hampton University (2025-08)
Certificate of Completion in Summer College Program – Grambling State University (2024-06 – 2024-07)
High School Diploma – Garland High School (2023-08 – 2025-05)

