Renee Ocampo

Results-driven Retail Store Manager with extensive experience leading high-volume retail operations, recruiting and developing high-performing teams, driving sales performance, and delivering exceptional customer service. Strong background in payroll, merchandising, inventory control, P&L management, scheduling, hiring, coaching, talent development, and operational execution.

Co-Manager / Store Manager at LOFT Outlet / Ann Taylor Factory (2025-10 – Present)

• Lead daily store operations while driving sales, customer service, and operational performance.
• Recruit, hire, train, coach, and develop associates to build a high-performing team.
• Manage payroll, merchandising, inventory, scheduling, and execution of company initiatives.

Store Manager at Spirit Halloween (2025-07 – 2025-10)

• Oversaw all store operations, hiring, training, merchandising, floor sets, cash handling, e-commerce, and customer relations.

Front End Supervisor / Assistant Manager at Grocery Outlet (2025-02 – 2025-07)

• Supported daily store operations, training, cash handling, customer relations, stocking, cleaning, and merchandising.

Manager Assistant at Hertz (2022-05 – 2023-10)

• Managed daily rental office operations, customer service, contracts, vehicle preparation, and client support.
• Handled insurance and dealership contracts and supported operational and customer-service needs.

CSR / Delivery Driver at Rainbow Florist (2021-06 – 2022-05)

• Provided customer service, processed orders and payments, delivered floral arrangements, and maintained store operations.

Store Manager at Kipling (2020-09 – 2021-03)

• Supervised all store operations, including payroll, scheduling, P&L, staffing, training, cash handling, and inventory.
• Managed shipping and receiving, transfers, visual merchandising, office responsibilities, and operational execution.
• Used Excel, PowerPoint, Salesforce, and Word to support store reporting and business operations.

Store Manager at LOFT / Ascena Retail Group (2017-06 – 2020-07)

• Supervised all store operations, customer service, inventory management, scheduling, payroll, training, and team development.
• Received the Bill Porter Award in 2018 for leadership and performance.

Assistant Store Manager at Levi Strauss & Co. (2015-01 – 2017-06)

• Supported in-store operations, scheduling, payroll, training, inventory management, customer service, cashiering, and loss prevention.

Store Manager at Claire's (2009-08 – 2014-07)

• Supervised all store operations, scheduling, inventory management, payroll, training, cashiering, and customer service.

Retail Management / Store Operations at PVH – Bass, Izod & Van Heusen (2002 – 2007)

• Managed and supported retail store operations across Bass, Izod, and Van Heusen brands.
• Applied the same core retail management responsibilities reflected throughout the résumé, including sales, customer service, merchandising, inventory control, cash handling, scheduling, training, team leadership, and operational execution.
• Supported achievement of sales goals, customer experience standards, loss prevention practices, and day-to-day store performance.

High School Diploma / GED