Richard Browne

Multidisciplinary healthcare professional with extensive experience in healthcare management, phlebotomy, clinical operations, and sterile processing. Proven ability to support both direct patient care and administrative healthcare functions while adhering to AAMI, HSPA, OSHA, HIPAA, and federal healthcare standards. Demonstrated expertise in infection prevention, instrument reprocessing, specimen collection, documentation accuracy, and regulatory compliance.

Highly organized, detail-oriented, and effective in fast‑paced clinical environments.

Enhanced Care Management Coordinator - COPE Health Solutions - Riverside, CA

(2025-06 - 2026-08)

Coordinated care management services for complex and high-risk patient populations to improve continuity of care and clinical outcomes.

• Audited clinical documentation to ensure accuracy, regulatory compliance, and alignment with organizational and federal standards.
• Collaborated with physicians, nurses, care managers, and administrative staff to resolve care gaps and optimize workflows.
• Tracked and analyzed patient care metrics to support quality improvement and reporting initiatives.
• Ensured adherence to HIPAA, privacy laws, and healthcare compliance requirements across all care management activities.

ELA & Math Tutor (Grades 3–6) - HeyTutor - Moreno Valley, CA

(2025-01 - 2025-06)

• Designed and implemented individualized lesson plans to improve student comprehension and academic performance.
• Administered and evaluated learning assessments to track student progress.
• Maintained a safe, inclusive, and structured learning environment supporting diverse learners.
• Demonstrated strong communication, organization, and documentation skills.

Medical Assistant / Clinical Operations Support / CRCST / CPT - Harper Family Medicine - Rockville Centre, NY

(2023-04 - 2024-06)

Supported daily clinical operations for a busy outpatient medical practice.

• Managed patient flow, clinical documentation, and EMR updates to ensure efficient and compliant patient encounters.
• Performed sterilization and high-level disinfection of colonoscopy and endoscopy scopes in accordance with infection control standards.
• Inspected, assembled, packaged, and processed medical instruments for reuse.
• Trained staff on updated safety, infection control, and procedural protocols, improving consistency and compliance.
• Assisted with phlebotomy procedures, specimen handling, labeling, and transport.

Master of Business Administration (MBA) - Healthcare Management - Davenport University (2025)

Doctor of Medicine (MD) - Washington University of Health and Science (2023)

Doctor of Medicine (MD) - Saint James School of Medicine (2019)

Bachelor of Science (BS) - Biology - Chestnut Hill College (2014)