Richard Ives
NATIONAL ACCOUNTS SPECIALIST
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About
High-impact, enterprise-level Sales Executive with 15+ years of success leading full-cycle B2B account management, executing strategic national programs, and growing high-value corporate portfolios. Proven track record of spearheading consultative client initiatives, executing revenue-generating contracts, and running formal business reviews to drive long-term retention and satisfaction. Expert at cross-functional alignment and leveraging Salesforce CRM to manage pipelines, analyze market trends, and uncover high-margin growth opportunities within national accounts.
Experience
Driver Sales Representative / Carrier Sales Representative - CDL LEGAL - Olathe, KS
(2024-01 - 2026-12)
- Account Portfolio Management: Managed full-cycle acquisition and onboarding for commercial accounts, driving local and regional territory expansion through proactive stakeholder engagement.
- Strategic Growth Execution: Identified, qualified, and closed a $96,000 corporate account within the first month by executing a tailored, data-driven solution aligned with client operational demands.
- Performance Optimization: Refined outbound workflows and consultative discovery methods to increase departmental closing rates by 17% in 30 days.
- CRM Data & Reporting: Utilized CRM systems to log activities, trace account development stages, and deliver highly accurate pipeline visibility and forecasting reports to leadership.
National Account Sales Manager - MULTI SERVICE FUEL CARD - Overland Park, KS
(2007-01 - 2024-12)
B2B enterprise technology, financial risk, and commercial solutions provider.
- Top-Tier Account Growth: Handled large-scale commercial portfolios; recognized as Top Salesperson in 2023 and the single top producer in the organization's 46-year history for consecutive revenue performance.
- National Platform Expansion: Built and executed a strategic sales roadmap to introduce a new digital sales platform to North American enterprise accounts, landing a landmark client worth $2.4 Million in annual revenue.
- Account Optimization & Reviews: Conducted ongoing, comprehensive client business reviews to address underserved requirements, successfully cross-selling specialized line solutions that added 13.2 million gallons in annual volume.
- Cross-Functional Initiative Alignment: Collaborated extensively with marketing, product, and operations teams to translate complex enterprise client feedback into tailored service capabilities and system demos.
- Contract & Retention Leadership: Owned end-to-end client lifestyle management from outbound engagement and contract execution to high-retention post-sale account maintenance.
Computer Sales & Sales Manager - Gateway Inc.
(2002-01 - 2004-12)
- Delivered tech-driven commercial solutions to enterprise accounts, higher education entities, and SMBs; secured the highest profit margin nationwide while coaching teams to increase add-on account revenue by 150%.
National Account / Regional Loan Officer - NovaStar Mortgage, IndyMac Bank, Ameriquest
(2004-01 - 2007-12)
- Oversaw high-volume financial pipelines and corporate portfolios; scaled account revenue by $850,000 in 2006 and received CEO recognition as a top revenue producer.
Education
Bachelor of Science (B.S.) - Business Administration - Houghton University
