Rmacbs

Hands-on IT Director with 25+ years of experience leading infrastructure, network operations, cybersecurity initiatives, disaster recovery planning, regulatory compliance, infrastructure modernization, and enterprise technology projects. Proven success supporting multi-site organizations through strategic technology planning, operational excellence, vendor management, budgeting, cost control, and cross-functional team support. Deep technical background across servers, networks, wireless environments, cloud technologies, endpoint systems, Microsoft 365, identity/access platforms, service desk tools, and business critical systems.

IT Director - Audacy - Farmington, CT

(2004-01 - 2026-01)

Directed technology operations supporting four radio stations and approximately 140 users across a complex multi-site broadcast environment. Managed enterprise infrastructure including Windows servers, Cisco and Nortel switching, Cisco Meraki wireless networks, desktop systems, laptops, backup platforms, disaster recovery systems, service desk support, video surveillance, and security door access systems; MS Office systems.

• Developed and implemented disaster recovery and business continuity plans to improve operational resilience and minimize downtime risk for broadcast-critical systems.
• Led server modernization initiatives, including migrations and upgrades to newer Windows Server platforms.
• Designed and deployed Cisco Meraki wireless infrastructure supporting secure connectivity across nine access points and dozens of mobile users.
• Re-engineered legacy network architecture to improve performance, reliability, and supportability.
• Managed IT budgeting, technology procurement, asset inventory, vendor relationships, contracts, lifecycle planning, and capital expenditure support.
• Maintained Sarbanes-Oxley (SOX) compliance and passed corporate IT audits covering software licensing, security controls, asset management, and capital expenditures.
• Developed and enforced IT policies covering cybersecurity, acceptable use, access controls, incident response, and data protection; manage the full device lifecycle from procurement to retirement.
• Provided help desk support for 150+ employees using Zendesk while supervising IT staff and remaining hands-on with troubleshooting and implementation; experience working on mobile devices such as apple and android.
• Set up and monitored video surveillance systems and security door access card systems. Work with Sales, Finance, billing, credit and Management to solve cross platform issues, worked with white gloves to assist executive staff with issues; run Ethernet cables between rack rooms; experience imaging and deploying laptops and desktops; working on printers.

IT Manager / Technical Advisor - A&C Computers - East Hartford, CT

(1996-01 - 2004-01)

Provided technical leadership and support for 300+ business clients. Designed, implemented, and maintained small- to medium-sized corporate networks while troubleshooting complex hardware, software, server, and networking issues.

Independent IT Consultant - Various Clients - Connecticut

(1996-01 - 2012-01)

Delivered infrastructure, networking, systems, and workstation support for healthcare, education, and manufacturing organizations.

• Supported hospital technology environments and healthcare systems while maintaining HIPAA compliance requirements for Med Images.
• Delivered hardware, software, server, and network support across multiple schools in mixed Windows and Mac environments for South Windsor Public Schools.
• Performed large-scale workstation deployment, testing, and hardware replacement projects involving 500+ Sun SPARC systems for Pratt & Whitney / Seagate Technologies.

Coursework in Windows Server Administration, Active Directory Services, Network Infrastructure Design, and Enterprise Migration Planning - Connecticut Computer Service, Inc.

Central Connecticut State University

University of Connecticut