Ronald Barclay

Results-driven sales and enrollment professional with 10+ years of experience in high-volume appointment setting, conversion optimization, and revenue generation. Proven track record of producing over $8M+ in tuition revenue, achieving consistent enrollment growth, and exceeding performance benchmarks in fast-paced environments. Skilled in CRM systems, pipeline management, and data-driven decision-making. Adept at turning prospect engagement into measurable business outcomes.

Admissions Representative / Appointment Setter - 160 Driving Academy - Chicago, IL

(2019-01)

• Generated 29,000+ qualified appointments, supporting multi-market enrollment growth
• Converted 2,500+ enrollments with a 15.5% close rate from attended leads
• Maintained 55.6% show rate across 16,000+ appointments
• Contributed to $8.7M–$17.5M in revenue through consistent pipeline performance
• Managed pipeline of 40,000+ total leads, including 11,000+ no-shows, improving follow-up efficiency
• Identified reporting discrepancies and improved data accuracy by 4.3%
• Trained team members on call strategy and conversion techniques

Development Associate / Fundraising Coordinator - Taylor Development - Chicago, IL

(2016-11 - 2017-06)

• Supported fundraising campaigns for major arts organizations
• Increased donor retention through targeted follow-up strategies
• Secured contributions through relationship-based outreach
• Helped drive campaign revenue through strategic donor engagement

Phone Interviewer - National Opinion Research Center - Chicago, IL

(2008-05 - 2016-11)

• Conducted high-volume survey interviews with diverse populations
• Improved response rates through tailored communication strategies
• Maintained strict data accuracy and confidentiality standards
• Exceeded daily quotas through efficient call management
• Trained peers on best practices, improving team productivity

No Degree - Media Management - Columbia College Chicago

Liberal Arts - Harold Washington College

Liberal Arts - Prairie State College